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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,298 Reviews

1,298 Reviews of AutoNation Toyota Las Vegas - Service Center

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June 22, 2023

Always been taken care of by the technician teams. From the valet to the desk they are what makes the dealership for me. Great customer service and always listens to my concerns with my vehicle. Thank More

by Joann
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tatum Garcia, Aljane Louise
Jun 26, 2023 -

AutoNation Toyota Las Vegas responded

Hello Joann, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 22, 2023

Custumers service was excelente, friendly employees, answer all my questions, I definitely recommend this place, thank you More

by Lourdes Velasco
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark G
Jun 26, 2023 -

AutoNation Toyota Las Vegas responded

Hi Lourdes, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Las Vegas and we hope to be of service again in the future.

June 21, 2023

David our service advisor is very helpful. He gave me all the information I needed in a very timely manner. Very professional! More

by shubao8
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Shurman
Jun 26, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Las Vegas. If you ever need help, just give us a call. Happy motoring!

June 20, 2023

David schuerman was unprofessional service advisor. He rejected not accept complimentary coupons with out seeing details More

by Cole
Service Price Transparency
Recommend Dealer
No
Employees Worked With
David Schuerman
Jun 23, 2023 -

AutoNation Toyota Las Vegas responded

Hi Cole, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 605-5801 -- we hope to hear from you soon.

June 20, 2023

Purchased an 07 Infiniti from them. The process was smooth and quicker than any other dealership I've ever dealt with. Not to mention they make car buying very fun. Thanks Autonation!! More

by stevensonmarcus27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ramirez
Jun 23, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

June 20, 2023

Excellent Customer Service from frontline to management. I feel proud to be a part of the Toyota Family More

by Susanne
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Harrison Kao, Keith Richardson, Ivan Mandapat
Jun 23, 2023 -

AutoNation Toyota Las Vegas responded

Hi Susanne, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2023

I like my service advisor. . He is very friendly, keeps you updated regarding the maintenance/service and explains everything. Accommodating regarding organizing drive to yo More

by sorayal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Phyllis
Jun 23, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2023

I've been a long time customer who bought my car here and only have it serviced here. This was the worst service I've received. I scheduled online for my brakes to be replaced because I was advised they we More

by dbbmccune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan
Jun 23, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we are disappointed to learn of your experience here at AutoNation Toyota Las Vegas, but will take this opportunity to improve. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5801 to discuss what we can do to help.

June 19, 2023

Mark G is one of the best service advisors. He acknowledges anyone and everyone that is within his area. He was the only one that looked up at me and acknowledged my presence when I walked in More

by Lulu
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Guilfoile
Jun 23, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2023

Atienden bien a las personas pero cuando me han entregado el carro a veces no está completo el servicio como por ejemplo no le ponen el sello con las millas para el cambio de aceite More

by cesar0866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 23, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Please contact us at (702) 605-5801 so we can work with you to make this right.

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