AutoNation Toyota Las Vegas - Service Center

**Unique Expertise and Service of Mark Guilfoile Just when you think you've seen it all in the world of automotive services, along comes someone like Mark Guilfoile, my Service Manager at Toyota, who red when you think you've seen it all in the world of automotive services, along comes someone like Mark Guilfoile, my Service Manager at Toyota, who redefines the term "outstanding service." Mark, with his unparalleled authority in the field, has managed to pique my trust and admiration in ways I hadn’t anticipated. Not just a wizard of services but an exemplification of immense dedication coupled with an enticing charm. So, why is Mark so extraordinary? Mark is like a one-stop shop for all Toyota-related issues. His expertise is exhaustive, covering everything from a trivial oil change to an intricate engine overhaul. His detailed understanding of Toyota vehicles, coupled with his problem-solving approach, form an unbeatable combination that keeps customers like me loyal to this service center. And it’s not just his technical prowess, but how do his softer skills rate? What sets Mark apart is the deep trust he instills in his customers. He’s got an earnestness to him that is contagious. He manages to strike that delicate balance between professional and personal. He remembers you, your car history, and more importantly, makes you feel like a valuable client. This personal touch breeds a fair amount of trust, making your service sessions feel more like catching up with an old friend, rather than a bland business transaction. Ever interacted with someone who knows their job inside out? That's Mark for you. You can't help but be in awe of his knowledge and authority. His staunch devotion to his work, coupled with his proficiency, is truly remarkable. But how does all this translate into customer satisfaction? It's just not the technical savviness or a friendly manner that wins you over. Those are obviously key, but it's the overall positive experience that really scores high. You’re not just getting your car serviced; you’re getting an experience catered specifically to you and your automotive needs. Each visit is unique, each solution tailor-made – a mix of expertise, authority, trust, and positivity – that’s the magic Mark Guilfolie brings to the table. All in all, Mark Guilfoile has won this customer's whole-hearted endorsement. The combination of his expertise, trustworthiness, authority, and positive demeanor make him a true asset to the Toyota Service Center. More

I received excellent treatment with good communication. Everyone is very attentive. Thank you very much. I am very grateful. Everyone is very attentive. Thank you very much. I am very grateful. More

Excellent staff, maintenence service to car was done on a timely manor, all questions were addressed.! Good job!!! a timely manor, all questions were addressed.! Good job!!! More

There was a fast and convenient service time. Friendly and helpful staff with exceptional experience. Friendly and helpful staff with exceptional experience. More

Clean. Friendly. Professional. Representative was communicative in how long the princess would take, what needed to be done, and the cost. Friendly. Professional. Representative was communicative in how long the princess would take, what needed to be done, and the cost. More

Michael spending to me help me to understand my situation. What I need to do thank you for the patient with me. situation. What I need to do thank you for the patient with me. More

Good service they fixed the problem and the advisor was honest and helpful .. that’s why I keep going back there honest and helpful .. that’s why I keep going back there More

Good service. Recommendation was all brake pads had to be changed then was notified that just front brake pads needed changing. Don't understand why all 4 was reco Recommendation was all brake pads had to be changed then was notified that just front brake pads needed changing. Don't understand why all 4 was recommended initially, but glad ony the front had to be changed. More

They don't honor warranty. They lie about what they are selling you. After complaining I was sent to less experienced employee on next visit which made hassle even worse. They lie about what they are selling you. After complaining I was sent to less experienced employee on next visit which made hassle even worse. More

Service writer Jose Jiminez is the reason I've come here 15 years for service and the purchase of one of my cars. He's knowledgeable, professional, and honest. 15 years for service and the purchase of one of my cars. He's knowledgeable, professional, and honest. More