Back

AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,275 Reviews

1,275 Reviews of AutoNation Toyota Las Vegas - Service Center

Sort by
August 02, 2023

I have been very satisfied during past service visits. This time, the service drive way was full of cars and there was a long line of customers waiting to see a service technician. I was told that Auton More

by robert.serpico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lobos
Aug 06, 2023 -

AutoNation Toyota Las Vegas responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. If you need more help, our team is available to talk -- safe travels!

August 01, 2023

The service advisor, Tim Phillis, was very informative and helpful. I felt like member of the family. More

by oakleywooldridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Phillis
Aug 07, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Las Vegas. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

July 31, 2023

The dealership is ok. Long wait times. And the customer services is extremely lacking. 3 hours for an oil change is bonkers (for the lack of better words). More

by Toyota26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Tania
Aug 04, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 605-5801 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 31, 2023

Tim P is an excellent service advisor and I would recommend him to assist you. More

by jbakkedahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim P
Aug 04, 2023 -

AutoNation Toyota Las Vegas responded

Hello, thank you for your kind review; we are happy to pass along your comments to Tim here at AutoNation Toyota Las Vegas! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

Very friendly adviser. made me feel welcome Very clean waiting area. Could use a few more cars on the showroom floor. More

by GOLDWING768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuerman
July 28, 2023

Took my 2022 Toyota Corolla in for its 24 month maintenance and had them replace my engine and in -cabin air filters car runs great always provides great service and customer service looking forwar More

by nvstormchaserdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tao Harrison
Aug 01, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

July 28, 2023

The amenities are good! Coffee, water and etc! The wait time is good! The service advisor was attentive! More

by h.tillman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Guilfoile
Aug 01, 2023 -

AutoNation Toyota Las Vegas responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 28, 2023

I have only had my car serviced there, my tech that I always use is Steve J. , always on time and never had a problem, his service writer Mark G. keeps me informed and always makes sure I treated right. More

by vbugman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve J, Mark G
Aug 01, 2023 -

AutoNation Toyota Las Vegas responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Las Vegas. If you need more help, our team is available to talk. Safe travels!

July 27, 2023

Amazing service quick turnaround time. Tatum was very helpful great customer service thank you so much More

by Edgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatum Garcia
Jul 30, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2023

Provides quality service done right the first time and is highly recommended to try for yourself. More

by cagenard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Philis
Jul 31, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Las Vegas and we hope to be of service again in the future.

...
15
...