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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,283 Reviews

1,283 Reviews of AutoNation Toyota Las Vegas - Service Center

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September 13, 2023

This dealership is organized and the staff is very helpful and keeps me informed. My tire infotainment was appreciated. More

by Lincoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan was very professional.
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Sep 16, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us, Lincoln! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2023

I have always predicted the good service and helpful attitudes of the people working at your dealership. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Eric
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Sep 16, 2023 -

AutoNation Toyota Las Vegas responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2023

A 60,000 mile regular inspection was performed, and after the vehicle was repaired, the ride quality improved greatly. However, the cost is too expensive. (labor cost) More

by calybankee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TATUM GARCIA
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Sep 16, 2023 -

AutoNation Toyota Las Vegas responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2023

They are very professional and take care of you in a timely and respectful manner! More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Sep 15, 2023 -

AutoNation Toyota Las Vegas responded

Hi Donna, your wonderful feedback and rating mean a lot to us. Feel free to stop by if you ever need any more help.

September 08, 2023

All this dealer cares about is selling you overpriced vehicles. There is 0 customer service! Once you are sold, they don't even answer you about warranties, protection etc. Not a good business practice! More

by Bobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
C. Ramirez
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Sep 12, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thanks for leaving us this response. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 605-5801 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Sep 12, 2023 -

Bobo responded

I have called your GM 3 times: 1st time he hung up on me. 2nd time I was transferred to his voicemail. 3rd time I was again transferred to his voicemail and left him a message. I will be more than happy to teach him some good customer service if he never learned that in this business. So please stop sending the same response asking to call your GM because your GM does not care enough.

September 07, 2023

Received fantastic service from Leo in the service department. My issue was quickly diagnosed and fixed under warranty in a few hours. Very pleased! More

by Toyota Owner 77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Najdawl
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Sep 10, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Las Vegas. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

Thank you to David for taking good care to my Toyota CHR. . he’s a great guy. God bless More

by flogem_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Sep 12, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2023

Awesome and very thorough. and knowledgeable. He really knows what he is doing and very polite aswell. More

by Rizza1003dingssy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Sep 06, 2023 -

AutoNation Toyota Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2023

It was very quick plus good customer service my service agent I forgot her name but she so polite thank you again More

by abenetgmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatum Garcia
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Sep 04, 2023 -

AutoNation Toyota Las Vegas responded

Hello, We are pleased to hear you had such a positive experience with us, As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 31, 2023

Pretty upsetting that this dealership will not allow you to switch out your own battery even if you still have it under warranty. Ridiculous how I have to pay the $50 labor fee when I could have done it mys More

by jcast240
Service Time
Recommend Dealer
No
Employees Worked With
Garcia,
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Sep 05, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Las Vegas. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 605-5801. We hope to hear from you.

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