AutoNation Toyota Las Vegas - Service Center

It was very quick plus good customer service my service agent I forgot her name but she so polite thank you again agent I forgot her name but she so polite thank you again More

Pretty upsetting that this dealership will not allow you to switch out your own battery even if you still have it under warranty. Ridiculous how I have to pay the $50 labor fee when I could have done it mys to switch out your own battery even if you still have it under warranty. Ridiculous how I have to pay the $50 labor fee when I could have done it myself. More

service dept. ....it was our first visit to this dealership...service rep...was excellent...service completed in less than 2 hours as promised...would return as nee ....it was our first visit to this dealership...service rep...was excellent...service completed in less than 2 hours as promised...would return as needed in the future. We will now be a repeat customer More

I enjoy coming to this dealership to have my car serviced. William is always friendly and helpful and explains everything so that I understand what needs to be fixed if and when anything needs to be serviced. William is always friendly and helpful and explains everything so that I understand what needs to be fixed if and when anything needs to be replaced. More

Great customer service Mr. Harrison Lao! And the technician who fixed my Toyota RAV4 break issues (grinding metal sound every time I applied the break) that couldn’t fix or fou Harrison Lao! And the technician who fixed my Toyota RAV4 break issues (grinding metal sound every time I applied the break) that couldn’t fix or found by other dealership service when I brought my car in there a week ago and they said it was dirty only and just need cleaning. More

I have only taken my vehicle here 2 times only because it's way across town from where I live, but the 2 times that I have gone have been pleasant. They keep you up to date on your vehicle and are very fr it's way across town from where I live, but the 2 times that I have gone have been pleasant. They keep you up to date on your vehicle and are very friendly. More

Our service team member was very nice and helpful, he got us in and out very quickly and my truck was done within the hour. us in and out very quickly and my truck was done within the hour. More

**Unique Expertise and Service of Mark Guilfoile Just when you think you've seen it all in the world of automotive services, along comes someone like Mark Guilfoile, my Service Manager at Toyota, who red when you think you've seen it all in the world of automotive services, along comes someone like Mark Guilfoile, my Service Manager at Toyota, who redefines the term "outstanding service." Mark, with his unparalleled authority in the field, has managed to pique my trust and admiration in ways I hadn’t anticipated. Not just a wizard of services but an exemplification of immense dedication coupled with an enticing charm. So, why is Mark so extraordinary? Mark is like a one-stop shop for all Toyota-related issues. His expertise is exhaustive, covering everything from a trivial oil change to an intricate engine overhaul. His detailed understanding of Toyota vehicles, coupled with his problem-solving approach, form an unbeatable combination that keeps customers like me loyal to this service center. And it’s not just his technical prowess, but how do his softer skills rate? What sets Mark apart is the deep trust he instills in his customers. He’s got an earnestness to him that is contagious. He manages to strike that delicate balance between professional and personal. He remembers you, your car history, and more importantly, makes you feel like a valuable client. This personal touch breeds a fair amount of trust, making your service sessions feel more like catching up with an old friend, rather than a bland business transaction. Ever interacted with someone who knows their job inside out? That's Mark for you. You can't help but be in awe of his knowledge and authority. His staunch devotion to his work, coupled with his proficiency, is truly remarkable. But how does all this translate into customer satisfaction? It's just not the technical savviness or a friendly manner that wins you over. Those are obviously key, but it's the overall positive experience that really scores high. You’re not just getting your car serviced; you’re getting an experience catered specifically to you and your automotive needs. Each visit is unique, each solution tailor-made – a mix of expertise, authority, trust, and positivity – that’s the magic Mark Guilfolie brings to the table. All in all, Mark Guilfoile has won this customer's whole-hearted endorsement. The combination of his expertise, trustworthiness, authority, and positive demeanor make him a true asset to the Toyota Service Center. More

I received excellent treatment with good communication. Everyone is very attentive. Thank you very much. I am very grateful. Everyone is very attentive. Thank you very much. I am very grateful. More

Excellent staff, maintenence service to car was done on a timely manor, all questions were addressed.! Good job!!! a timely manor, all questions were addressed.! Good job!!! More