AutoNation Toyota Las Vegas - Service Center

Schedule a simple oil change and still have to wait over 2 hours is unacceptable. They didn’t even pull the car into the back until 2 hours later then only took 10 min to do the work. 2 hours is unacceptable. They didn’t even pull the car into the back until 2 hours later then only took 10 min to do the work. More

Michael took good care of me while I waited for my car. He was on time and explained everything to me to make it easy for me. I don’t understand why it takes over 2 hours for every service. I’ve been co He was on time and explained everything to me to make it easy for me. I don’t understand why it takes over 2 hours for every service. I’ve been coming in your dealership for 2 years now and every service is over 2 hours, that is way too long. I’m sure other customers have complained about the wait. I’ve been driving Toyota since 1985 and I’ve never had to wait that long in other dealerships. More

I changed a tire and waited four hours for too long. makes me feel that the efficiency of work is very slow. I hope I won’t wait that long in the future. makes me feel that the efficiency of work is very slow. I hope I won’t wait that long in the future. More

This could have been a positive experience, but the service department messed up my vehicle they incorrectly leveled the truck and gave me a truck with the front end sitting higher than the rear end, m service department messed up my vehicle they incorrectly leveled the truck and gave me a truck with the front end sitting higher than the rear end, my obviously inexperienced service advisor Johnathan tried to tell me it was because of the gas tank. I left multiple messages for the service manager to call me and I was ignored. The pushy finance department pushed a bogus extended warranty on me and tried to make it sound like the car had no warranty without it, and to make matters worse it’s only useable at Autonation. At the very end my truck was sitting in the parking lot and there was no delivery, I had to find it myself and then go home snd figure out how to operate everything. It cost me 1800.00 to have the front suspension fixed snd realigned due to the micky mouse work the service department did. Read the text of the reviews on Yelp snd Google and you will see my experience is in alignment with others. More

Service person was very courteous and helpful. Will go back for future service on our vehicle. Car was ready by the estimated time while I waited in showroom. back for future service on our vehicle. Car was ready by the estimated time while I waited in showroom. More

I always have been treated very well at Autonation Toyota. The service the department is great Kevin is my service person, always addresses my needs. Toyota. The service the department is great Kevin is my service person, always addresses my needs. More

Autonation Toyota sells great vehicles and backs it up with a great service department! Mark G. Has been our service specialist for years and continues to provide great customer service. with a great service department! Mark G. Has been our service specialist for years and continues to provide great customer service. More