AutoNation Toyota Las Vegas - Service Center

It was a very good service with very friendly accomodation. I left my car for another meeting and they contacted me immediately when it was ready for pick up. cool accomodation. I left my car for another meeting and they contacted me immediately when it was ready for pick up. cool More

Great customer service. Timely service, good pricing with Precision Parts options, and kept informed throughout the entire service. Mark G and associates are the best with Precision Parts options, and kept informed throughout the entire service. Mark G and associates are the best More

I always receive great customer service from Kevin G., very informative and knowledgeable. very informative and knowledgeable. More

The best & most thorough. Mike Hooke mechanic is the best & great help from entry w/ Jonathon at desk, Carwash & return! Friendly service and great service. Thank you! best & great help from entry w/ Jonathon at desk, Carwash & return! Friendly service and great service. Thank you! More

Very professional and reasonable, Eric was great on explaining everything and got it done in 1 day explaining everything and got it done in 1 day More

Easy drop off, check in, minimum Waite time. Great service advisor and customer service. Water and coffee available. service advisor and customer service. Water and coffee available. More

Below satisfied !! I had my 2021 Venza to get an Oil change last Aug 2; but it wasnt performed well. I spoke to ur Service GM last Aug.4, n showed him my oil. He told me why did i had an oil change for change last Aug 2; but it wasnt performed well. I spoke to ur Service GM last Aug.4, n showed him my oil. He told me why did i had an oil change for 2021 Venza w/ only 5,863 miles w/c usually Toyota at least 10k miles thats d required b4 having oil change. My maintenace required lights on thats d reason y i had it oil change to ur dealer. I used to do oil change of my BMW myself so’ i know how it looks if oil has been change… ur GM said my oil still clean… ckean used oil is totally diff fr new synthetic oil! Until now i havent use my Venza just in case u request to see my oil. It has 5863 miles when they change my oil now it has 5881 miles coz i went back n forth fr my house to ur dealer to show it to ur GM for my complain. New oil wont get dark easily for just (18miles) total of driving. More

Great service. Joey is very professional. Always answers all questions I have about my 4-runner. I have been a customer for seventeen years now. all questions I have about my 4-runner. I have been a customer for seventeen years now. More

The staff are friendly & nice. The waiting area is very accommodating accommodating More

Customer service and dealership is not great. Went in Customer service and dealership is not great. Went in for a battery check and it took over 3 hours. As I pull into the dealership the person who Customer service and dealership is not great. Went in for a battery check and it took over 3 hours. As I pull into the dealership the person who checked my car in says to go inside and talk with any of the 7 customer service agents inside. I go inside and none of the 7 customer service agents acknowledge me, say “we’ll be with you in a just a minute” or even look at me. I walk past 5 of the agents and ask the female agent if there’s anybody that can help me. She says “I’m about to close, try that guy” and points to the desk across from her. He helps me. They take my car in and I’m waiting in the customer area and I overhear another customer complaining that she has been there for 4 hours and needs to get home for a meeting. She asks if somebody can take her home and they said no it’s not our responsibility to take you home. Meanwhile I flashback to centennial Toyota who call Uber to take their customers back and forth (for free!) and I start to wish I had brought me car there. 3 hours later, I see my car in the customer pickup area… apparently nobody has called me to tell me it’s ready! I feel the customer service from one Toyota dealership to the other is not equivalent. This dealership should take notes from Centennial. More