AutoNation Toyota Las Vegas - Service Center

Jose Jimenez is the reason I return to the dealership to have my car serviced. I’m sure I pay more, but I trust Jose. have my car serviced. I’m sure I pay more, but I trust Jose. More

This was my first time working with Auto Nation Las Vegas and they did a great job. My only complaint was that when I went to pick up the car and keys, that they seem to have some confusion with the locatio and they did a great job. My only complaint was that when I went to pick up the car and keys, that they seem to have some confusion with the location of the keys and had no communication with me regarding what was going on. Jonathan was perfect and help me get set up with future service appointments. Thanks Jonathan! More

David Schuerman was great. He was a great help. But, I was not happy with the fact that there was no shuttle service. I had to walk to work and back to get my car. I just moved to the city and did not hav was not happy with the fact that there was no shuttle service. I had to walk to work and back to get my car. I just moved to the city and did not have other transportation. But the staff at Auto Nation were all very courtesy and prompt. More

Always happy with Joey and the team at this dealership! They are honest and do a great job. They are honest and do a great job. More

Tim Phillis has been my Service Advisor for years! Tim is honest and extremely competent!!! honest and extremely competent!!! More

Professional and polite service personnel. Will always have my Corolla serviced here. Clean and comfortable areas to wait in. have my Corolla serviced here. Clean and comfortable areas to wait in. More

Took my daughter's 2015 Toyota 4Runner to have recall work done. A two-hour appointment ended up with it being 3 1/2 hours. That was okay, what I have an issue with is THEY GAVE US BACK SOMEONE ELSES C work done. A two-hour appointment ended up with it being 3 1/2 hours. That was okay, what I have an issue with is THEY GAVE US BACK SOMEONE ELSES CAR!!! My husband has a disability and didn't notice it was a different vehicle. I went out to leave for an appointment and noticed it wasn't the correct car. Called the dealership to speak with the Service Manager and was just told "could you bring it back". I told the lady "Um, ya think" but this is now making me late for an appointment. Which I missed and was CHARGED for something that wasn't my fault! Asked for them to fill my tank or wash it and was told NO we don't do that. So, now we had to take the car back, get MY car, miss an appointment (pay for missing it) and you can't do xxxx for us for your screw-up??? NEVER AGAIN, and will NEVER recommend this place to ANYONE!!!! More

Someone stole my auto book out of my glove compartment box in April and I called twice and asked that it be returned box in April and I called twice and asked that it be returned More

When u close deal to lease car don’t say things just to make a sale be honest and don’t say all is included and when u come for service u need to take out of ur pocket monEy make a sale be honest and don’t say all is included and when u come for service u need to take out of ur pocket monEy More

Everyone at the dealership was professional and polite. My truck issues were taken care of. My truck issues were taken care of. More