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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,277 Reviews

1,277 Reviews of AutoNation Toyota Las Vegas - Service Center

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March 02, 2022

I had my appointment at 9am . I waited till past 1pm . Work done - checking brake and brake oil ; change oil and filter . Called my cel and left message at past noon but no body More

by rca1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teddy M
Mar 05, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 605-5801 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

March 01, 2022

No dejaron el stiquer del cambio de aceite. Se olvidaron. Falla total Yo le escribi email a Jonthan solo me respondio que se cambia en millas. More

by Cesar Leon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan B
Mar 05, 2022 -

AutoNation Toyota Las Vegas responded

Hola Cesar, gracias por traer este asunto a nuestra atención. Nos gustaría tener la oportunidad de compensarlo, así que si está dispuesto, comuníquese con nuestro gerente general al (702) 605-5801. Esperamos saber de usted.

Mar 05, 2022 -

Cesar Leon responded

Hola, Para que me contacten el número telefónico es 725 251 7850 Gracias Cesar Leon

Mar 07, 2022 -

Cesar Leon responded

Hola, Llame por teléfono hoy 3.7.2022 para tratar de hablar con el Gerente Gral. César Ramos, no fue posible. Pero TM Yeimy que atendio mi llamada le solicite que me devolviera la llamada telefónica hoy. Por favor. De que otra manera me puedo contactar ahi. Le deje mi número telefónico. Por favor. César León Gracias

March 01, 2022

Great service, friendly staff and very clean office. Coffee and water are available while waiting. Service job is always beyond satisfactory. More

by Cora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bigness
Mar 05, 2022 -

AutoNation Toyota Las Vegas responded

Hi Cora, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 28, 2022

Everyone is so appreciative and polite in dealing with you I appreciate them so much the only thing is is the service is supposed to be an hour and a half turns into four the only drawback More

by KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike
Mar 03, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Las Vegas! Drive safe, and we'll see you on the road.

February 28, 2022

Excellent service experience. Service rep was very knowledgeable. Wait time was minimual. Overall good experience More

by randbj1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 03, 2022 -

AutoNation Toyota Las Vegas responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 28, 2022

My service advisor Ivan always makes it easier and exceeds expectations. It's a great way to do business. Thanks! More

by ATPBill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan
Mar 03, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ivan here at AutoNation Toyota Las Vegas! If you need more help, our team is available to talk -- safe travels!

February 28, 2022

I am very impressed with my service on the 26th February with Toyota . They did a very good job on my car. The service manager explained everything so well. That is Mr Tim Phillis service advisor. an More

by jayantha Wickramatillake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Phillis
Mar 03, 2022 -

AutoNation Toyota Las Vegas responded

Hi Jayantha, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!

February 28, 2022

Went in for Maintenance and then contracted to purchase a new Toyota. I have worked with Mark for years and even though this dealership is now far from where I live, I continue to work with him because he ta More

by markehaag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Guilfoile and Keith Nicholson
Mar 03, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 28, 2022

Excelente customer crevice and super friendly, definitely recommend they took care of my truck and I will continue choosing Autonation Toyota Las Vegas More

by Barcelo121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Mar 03, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us, We always strive to provide personable and excellent customer service. Thank you again for the review!

February 27, 2022

First off I love the used car inventory web site. Jose Jimenez is a awesome service rep. More

by Green Machine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Mar 01, 2022 -

AutoNation Toyota Las Vegas responded

Hi Green, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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