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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,292 Reviews

1,292 Reviews of AutoNation Toyota Las Vegas - Service Center

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May 06, 2025

I brought my RAV4 in because Mr. Lobos suggested I change a couple of air filters based on my last 5000mi service. In addition, my A/C started to act up. The technician said that th More

by louisbuchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lobo
May 02, 2025

Sun roof repair left my head liner dirty and damaged, and loose out side roof trim both sides loose , my passenger front inside door panel scratched on the bottom my inside interior left in disarray my outs More

by akish9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
May 05, 2025 -

AutoNation Toyota Las Vegas responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Las Vegas. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 605-5801 to discuss what we can do to help.

May 02, 2025

Excellent customer service, they provide you with good information about the condition of the vehicle and clarify any questions you may have. The maintenance service for your vehicle is good. More

by Alexis_CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
6300 west Sahara avenue
May 06, 2025 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 01, 2025

The service department was great. I have a 2018 sequoia that needed several pasts all of which they had on hand. They did everything needed for its scheduled maintenance plus the extr More

by Mary k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim was my derive rep
May 03, 2025 -

AutoNation Toyota Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us, Mary! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2025

Excellent service and workmanship! Plus, this dealer doesn't advise you to purchase a bunch of services and parts you don't need! More

by mapsend2@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 01, 2025 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 27, 2025

These people are the worst! ! I have been coming here for 8 years and never had a problem until my service guy Mark left the company. They will rip you off!! I came in for a sche More

by Wendala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harrison and Irvine
April 16, 2025

The services are good & the advisor assign to me were very helpful, William Lima. The only thing I really hate was the long hours of waiting, minimum of at least 2 hours +, other than that, everything wa More

by rodolfomartinlegaspi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lima
Apr 18, 2025 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (702) 605-5801.

April 16, 2025

Zack from acquisitions and Alex from financing were both awesome they worked really diligently and did awesome job More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack and Alex
Apr 19, 2025 -

AutoNation Toyota Las Vegas responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 10, 2025

Once again having issues with this KIA, I've been calling for 2 days to get it in for service! Not my service advisor, the service manager nor Rudy has called me back. This is ridiculous and the customer se More

by Vickigvg19
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan
Apr 14, 2025 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 28, 2025

I had a very good experience and really appreciated the opportunity to speak directly with Erick who was the technician that worked on my 2002 Toyota Camry. My Service Advisor (Chris) was helpful and liste More

by richard.couture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Roth, Erick (Technician)
Apr 01, 2025 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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