AutoNation Toyota Irvine - Service Center
Irvine, CA
1,019 Reviews of AutoNation Toyota Irvine - Service Center
This dealership is always organized.With a good and This dealership is always organized. With a good and hardworking team . Good management is the most important reason of their success . Good manage This dealership is always organized. With a good and hardworking team . Good management is the most important reason of their success . Good manager , good team . More
Took Highlander in for fuel pump recall notice. Car was ready at the predicted time. They did checkup on other things as well Like tire pressures and wear. Gave my dirty car a wash. ready at the predicted time. They did checkup on other things as well Like tire pressures and wear. Gave my dirty car a wash. More
For some reason, there was an extremely long wait not only to check in but for the servicing and the checkout. Typically the time is about half of this. only to check in but for the servicing and the checkout. Typically the time is about half of this. More
Appt 2:00-no assistance 1 hr. Approached after approx 30 mins & then employee left to Lounge. Forgot me. Eventually I asked for assistance. Even then it was at least 10 mins before # on my car was replaced mins & then employee left to Lounge. Forgot me. Eventually I asked for assistance. Even then it was at least 10 mins before # on my car was replaced w #1. & Another 10ish before help. More
I did not have a good experience with this dealership, I had to wait by my car for an hour just to drop off my vehicle for service and that's with an appointment! had to wait by my car for an hour just to drop off my vehicle for service and that's with an appointment! More
Excellent job by all involved, especially by service advisor Mark Anderson. I was called as soon as my vehicle was ready, and when I arrived it was brought out right away. advisor Mark Anderson. I was called as soon as my vehicle was ready, and when I arrived it was brought out right away. More
Very dependable and professional in the maintenance they perform on your car. The service advisor explains things well. Service area very clean. The drop off and pickup was good. perform on your car. The service advisor explains things well. Service area very clean. The drop off and pickup was good. More
Last year I bought my car with Autonation Toyota and they sold me one with Bluetooth, that didn’t actually have Bluetooth. They decided to put in the correct radio that has Bluetooth for me but then messed u sold me one with Bluetooth, that didn’t actually have Bluetooth. They decided to put in the correct radio that has Bluetooth for me but then messed up and ordered the wrong parts. Causing me to have to visit 2 extra time and waste additional hours. Now this past weekend I went for a regular service and they forgot about me, leading to me having to wait a total of 5 hours for a basic service, and not even getting the parts I needed fixed. Incredibly disappointing! Will be going elsewhere! More
I called for regular maintenance service plus the recall work to be done. The appointment was made very easily and I was informed about what was needed before service. Joe the service rep. Was very helpful work to be done. The appointment was made very easily and I was informed about what was needed before service. Joe the service rep. Was very helpful and gave an accurate time of waiting. Very happy! More