AutoNation Toyota Irvine - Service Center

The staffs are so professional. I take my car on time and everything is perfect. everything is perfect. More

Had an appointment but waited 20 minutes to talk to someone. Service was a little slow as I had a 5k interval done. Maybe we are also impacted by the labor shortage from the pandemic. someone. Service was a little slow as I had a 5k interval done. Maybe we are also impacted by the labor shortage from the pandemic. More

They have a great facility but unfortunately , their appointment system is a disappointment. Both times I made an appointment, I get there on time but I didn’t get checked in til almost 45 minutes afte appointment system is a disappointment. Both times I made an appointment, I get there on time but I didn’t get checked in til almost 45 minutes after the assigned time. They definitely improve on this More

On my 30K service, tires were not rotated, brakes were not inspected. Service advisor did not catch the brakes or tire rotation. not inspected. Service advisor did not catch the brakes or tire rotation. More

I am always impressed with cleanliness and organization of the service area. My service advisor this time was Tony N. and he was great – courteous, informative and timely. My service was executed faste of the service area. My service advisor this time was Tony N. and he was great – courteous, informative and timely. My service was executed faster than I anticipated and my overall experience was very good! More

We had to deal with catalytic converter being stolen from Prius. Fortunately Thomas Kolb was really helpful interacting with insurance and managing the work that need to get done. Autonation got the parts ve Prius. Fortunately Thomas Kolb was really helpful interacting with insurance and managing the work that need to get done. Autonation got the parts very quickly and did an excellent job with installation More

The staff I dealt with were all very kind. Due to a GPS mix up I was around 30 min late and they still said to come in and accommodated me. The lounge area is nice. mix up I was around 30 min late and they still said to come in and accommodated me. The lounge area is nice. More

Very professional. The service wait time was shorter than I expected. Manny was very nice and my car was taken care of promptly. than I expected. Manny was very nice and my car was taken care of promptly. More

Routine service call for maintenance, and a recall issue. Serviced on time with my Appointment schedule. Service writer was cordial, knowledgeable, and a pleasure to work with. Serviced on time with my Appointment schedule. Service writer was cordial, knowledgeable, and a pleasure to work with. More

customer service reps were polite and knowledgeable. Diagnosis was done promptly and on time. I disagree with the diagnosis but may be an issue with Toyota corporate knowledgeable. Diagnosis was done promptly and on time. I disagree with the diagnosis but may be an issue with Toyota corporate More