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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,019 Reviews

1,019 Reviews of AutoNation Toyota Irvine - Service Center

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February 19, 2022

Mark Anderson service writer new what he was talking about.. and did what he said he would. Nice representative for your company. More

by Rbalkwell79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Anderson 5 star
Feb 23, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 18, 2022

Agent very polite and kind. Kept me up to date on what was being done. Brought me estimate and made sure I knew price after I said ok. Last service was before lockdown so car ne More

by Sue290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember names but you should have it in your records
Feb 22, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 17, 2022

Joel is always very helpful with my servicing. My car is a bit elderly 2006 but he's helped me keep it in good condition. He and the porters have also helped me feel safe from covid by picking up More

by mcahill79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think the porter's name was Francisco. He was very kind and professional.
Feb 21, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

February 17, 2022

They convey a lot of respect toward the customer. Baulio Ramirez showed me all the items that need attention on my car, but without pressure. More

by Lucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baulio Ramirez
Feb 21, 2022 -

AutoNation Toyota Irvine responded

Hi Lucky, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 17, 2022

The dealership was awesome and worked very well with me, I bought 2 cars in one day from here and my sister bought one the same day! More

by cjagosz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
Feb 20, 2022 -

AutoNation Toyota Irvine responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2022

Fast and friendly. Mark Anderson was great to work with. Promises made promises kept. Highly recommend. More

by Liverpooldad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Anderson
Feb 18, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2022

Joel was very polite, respectful, and professional. I was able to get my car serviced, without an appointment, with less than a 2 hour wait. They even washed my car! More

by Jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Avila Navarro
Feb 18, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2022

quick turnaround for questions, convenient location. My sales representative followed up closely on all my enquiries ! More

by snmiao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jaime fernandez
Feb 18, 2022 -

AutoNation Toyota Irvine responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 15, 2022

Terrible, lousey service! Will never go back! Lazy and overworked was what I was told. Blamed all problems on Covid. Perfect example of why folks don't go to the dealership fo More

by Never again
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
the owner
Feb 18, 2022 -

AutoNation Toyota Irvine responded

Hello, We take your feedback very seriously and thank you for bringing this to our attention, Never Again. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

February 13, 2022

I was very pleased to see they have a new process to check in your car for service. It’s much faster and friendlier then in the past. Their waiting area is very clean and spacious but I usually take th More

by Meg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Feb 15, 2022 -

AutoNation Toyota Irvine responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

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