Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,019 Reviews

1,019 Reviews of AutoNation Toyota Irvine - Service Center

Sort by
April 04, 2022

Great customer service. The service tech was very thorough and explained things clearly. Quick and efficient also. More

by marleekelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shulte
Report | Print
Apr 06, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2022

Charged over $2,800 for job that only took 4 hours to complete - over $700 per hour is highway robbery! More

by PB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jamie fernandez
Report | Print
Apr 06, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (949) 287-8766 to discuss what we can do to help.

April 04, 2022

Brought my Rav4 in for an oil change. During the multipoint check to check the cabin filter, service tech broke the glove compartment. Left side hinge support completely fractured. Of cou More

by 09rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Report | Print
Apr 08, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (949) 287-8766 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 03, 2022

Everybody understood what they were doing they called me promptly explained all the situation’s to me More

by dmsshultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naby
Report | Print
Apr 06, 2022 -

AutoNation Toyota Irvine responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 01, 2022

Eric is my go to writer. Ive had a great experience. Will remain a loyal customer. More

by Ivansanch70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Report | Print
Apr 05, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 01, 2022

Area was nice and clean including the waiting room. Service guy was very kind and explained very detailed. More

by yutakahusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Apr 06, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.

April 01, 2022

Joel was great as my service advisor. The lounge was clean and well stocked with goodies. Free coffee and hot chocolate. More

by bunnysegal17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
Apr 06, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

April 01, 2022

Went in for my 30 month checkup. In and out in 70 minutes. Joel was great! More

by pfreeman92604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel in service
Report | Print
Apr 06, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to leave us a response! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2022

Joe Schulte is the best advisor ! Knowledgeable and caring. Recommend him very highly to all. More

by Billflds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shulte
Report | Print
Apr 05, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2022

Good service, however, expect long wait times for oil changes. 2 to 3 hours wait times. More

by GS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Avila Navarro
Report | Print
Apr 05, 2022 -

AutoNation Toyota Irvine responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

1
...
78
79
80
...
102