Back

AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,019 Reviews

1,019 Reviews of AutoNation Toyota Irvine - Service Center

Sort by
May 02, 2022

I have found Chris to be trustworthy, which is why I've had him oversee the servicing of our vehicles for years. He handles things professionally, quickly, and correctly. Whenever I've had a problem with a More

by Hiker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cortez
May 05, 2022 -

AutoNation Toyota Irvine responded

Hi Hiker, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2022

Great prompt service, and pricing. I would definitely recommend to friends. Mr Cortez was on top of his game through the whole pleasant experience. Thanks again More

by Lyftodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cortez
May 04, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 30, 2022

Another excellent experience getting my car serviced and it only took an hour! Always get good service at Toyota Irvine, waiting area is clean, plenty of seating and coffee is available/ More

by stacsvl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Schulte
May 04, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

April 29, 2022

Courteous, professional, and open to answer general questions about your vehicle's service. Service advisor: James Reyes highly recommended More

by christian.e.ugalde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reyes
May 03, 2022 -

AutoNation Toyota Irvine responded

Hi Christian, thank you for your kind words and this wonderful review! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

April 28, 2022

I've had 5 Toyotas serviced here (3 purchased here) since 1984. I love this dealership. But I wish I wasn't asked to give a review after every visit...especially for something as simple as an oil change. More

by SteveLattanzio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Fernandez - 5 stars
May 02, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 27, 2022

Service is fine. They forgot to put back a part of my car. When I asked, he tried to manipulate me that I didn't have it. After, he is going to order. I don't kno More

by Reyhag
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Thechnician
Apr 29, 2022 -

AutoNation Toyota Irvine responded

Hi Reyhag, we appreciate you taking the time to respond. The staff at AutoNation Toyota Irvine take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

April 27, 2022

Good,and very sincere advice given by Mr joe, not much eating time, good waiting area More

by shahmd29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shulte
Apr 28, 2022 -

shahmd29 responded

Good job

April 27, 2022

Quick service,friendly staff. Close to home. Car washed at every service. Very trusted dealership. More

by Ocgtlman9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas kolb
Apr 29, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 26, 2022

The dealer was fast, professional, offered coffee/hot chocolate and even had a taco truck More

by W
Recommend Dealer
Yes
Employees Worked With
Jae Lee
Apr 29, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 25, 2022

The service is horrible. I waited over an hour before someone checked me in. Then I had to ask about my car just to find out that I was ready for me. More

by Terrapin22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Apr 27, 2022 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

...
75
...