AutoNation Toyota Irvine - Service Center

Thomas,advisor checked me in & followed the status until car service was completed. Chris Cortez was also on hand to make things go smooth. Met Joua, service manager, since she is new. Thanks to all for car service was completed. Chris Cortez was also on hand to make things go smooth. Met Joua, service manager, since she is new. Thanks to all for their service--look forward to returning to Auto Nation in the future. More

The visit was smooth from start to finish. Joseph, my advisor, was friendly, a good listener, and addressed my concerns. Someone in the service texted me a picture of the underside of my car w Joseph, my advisor, was friendly, a good listener, and addressed my concerns. Someone in the service texted me a picture of the underside of my car while making some comments about what he saw. I like that transparency. More

I received very good service from my advisor Thomas and everyone else that I encountered. I will definitely return to this dealership. everyone else that I encountered. I will definitely return to this dealership. More

It took longer than expected for service, so they delivered my car to me. Nice! delivered my car to me. Nice! More

Great service each time! Service department does an amazing job and is very detailed in the work! Service department does an amazing job and is very detailed in the work! More

Great service! !! Excellent coffee!!! Clean waiting room with free Wi-Fi and free water all you can drink. Great service department people !!! Thank you for the exce !! Excellent coffee!!! Clean waiting room with free Wi-Fi and free water all you can drink. Great service department people !!! Thank you for the excellent experience that I had!!! More

QUALITY OF WORKMANSHIP SEEMED VERY STRONG. SERVICE WORKERS WERE WELL DRESSED. SERVICE BAYS AND AREA WAS VERTY CLEAN SERVICE WORKERS WERE WELL DRESSED. SERVICE BAYS AND AREA WAS VERTY CLEAN More

Fast check in for service. The guy who checked me in, did a rush on my car since the predicted wait was 2+ hours for a 15k tire rotation service! I appreciated that! He said he The guy who checked me in, did a rush on my car since the predicted wait was 2+ hours for a 15k tire rotation service! I appreciated that! He said he was going to send me a video but I never rec’d it. But next day when driving my car, I had a low tire pressure rating on one of my tires! I had to fill my tire with air and noticed that none of my air valve caps were fully tightened. This is the 2nd time this has happened now with the low tire pressure after getting my car serviced at a Toyota dealership, but the last time it was not the Irvine office. Weird that it has happened at two different locations; maybe their protocol for tightening air valve caps needs to be reviewed. Waiting area had plenty of seats with some complimentary drinks. Overall good experience but they were busy! More

Service was great on the actual work on tne car, second time at the service center . time at the service center . More

The dealership is always very busy so even though you make an appointment you wait a long time to finally see the service representative make an appointment you wait a long time to finally see the service representative More