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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,019 Reviews

1,019 Reviews of AutoNation Toyota Irvine - Service Center

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July 12, 2022

This dealerships service dept is efficient, friendly and timely. They do all the work on our vehicle. More

by Sharon Wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriquez
Jul 15, 2022 -

AutoNation Toyota Irvine responded

Hi Sharon, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2022

Auto Nation Toyota is a dealer I trust and have referred four friends there to purchase their vehicles. From sales staff to service department it’s top touch and located in a great area of OC. More

by laurenjung52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio Ramirez
Jul 12, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 11, 2022

As usual, great service! It was pretty busy but Joe said he would get me out of there in an hour and a half and he did! They are honest about the work that needs to be done r More

by Debbiedoo551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 12, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 11, 2022

I have Always received prompt service upon arrival. All employees are nice and willing to assist. More

by mzwillis25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 12, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 10, 2022

Joe, was great, as usual. He keeps me coming back for service on my Avalon. More

by n1094
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Schulte
Jul 11, 2022 -

AutoNation Toyota Irvine responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 08, 2022

Joua was very helpful and provided great customer service. I will be back to have AutoNation Toyota (Irvine) service my car. More

by ansan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joua Cha, Service Manager
Jul 11, 2022 -

AutoNation Toyota Irvine responded

Hi Ansan, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 07, 2022

I will never go to this dealer again. I waited almost all day for service and they do nothing was watching my car which was park outside and mike Anderson told me they working on y More

by Calal20002000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Anderson
Jul 10, 2022 -

AutoNation Toyota Irvine responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

July 06, 2022

Great and fast service, excellent customer service, friendly and honest. Great coffee, snacks, comfortable lounge. More

by Marwanhiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno
Jul 07, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 06, 2022

Brought my car in for service at 7:10am. I was having an interim 5K mile service so it didn't require an oil change. I think it took 2 hours for a technician to actually look at my car becau More

by bkirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
My service advisor was very nice
Jul 08, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (949) 287-8766 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

July 06, 2022

Easy early A. M. drop off for oil change and rear brakes. Great communication from service advisor and vehicle was ready when promised. Thanks for the great servic More

by superdadb52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio Ramirez
Jul 08, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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