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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,019 Reviews

1,019 Reviews of AutoNation Toyota Irvine - Service Center

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August 04, 2022

I took my car to AutoNation Toyota Irvine for an oil change. The apointment was set up with ease and speed. The service was excellent. They did the job within a few hours and they provided a ride to and More

by zibbirlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Wu
Aug 08, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2022

Fast, efficient service provided. No added service recommended for once. I will continue using this service center. More

by lyoshiha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Wu
Aug 08, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2022

The very narrow (fire? ) exit was blocked off with several cars illegally parked on both sides even with a clear RED-painted curve side (unsafe). My son had to turn around More

by Wil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Aug 05, 2022 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

August 03, 2022

Thank you Toyota, I’ve been with Toyota for 5 years, I have two Toyota Prius, I witnessed people yelling for stupid things in customer service always fixing their problems, I see people leaving with a sm More

by Monica Vilchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t have his name, it’s very tall Hispanic always with a smile and ready to answer your questions
Aug 05, 2022 -

AutoNation Toyota Irvine responded

Hello Monica, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 03, 2022

The service rep Manny is excellent. The dealership has no inventory. I spent almost $2,000 on service this last weekend, and they didn’t wash my car. More

by Kmari2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny—service rep
Aug 05, 2022 -

AutoNation Toyota Irvine responded

Hi, we really appreciate your feedback! We hope you have a great day!

August 03, 2022

Best service in town, I agree with one other reviewer, my Service Rep. Manny is very personable, and knowledgeable. He agreed with me that bringing my vehicle in for service based just on time isn't really More

by Captain Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Aug 05, 2022 -

AutoNation Toyota Irvine responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 03, 2022

I have been working with Eric, one of the advisors there. He has been such a great help in helping me maintain my company vehicles. He is very responsive and has excellent customer service. I wouldn't go any More

by melissa.chairez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Aug 05, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

August 02, 2022

Thank you very much Joe's kindness. He gave me very kind advice for removing pest-control under my bonnet. It is very good thing I never think about it. See you next time again! And I More

by kimjsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 04, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2022

Fast service and very informative about the service they were doing to my car. I will be returning again. More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric R
Aug 03, 2022 -

AutoNation Toyota Irvine responded

Hi Stephanie, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 31, 2022

Tony was great so helpful, courteous, informative, and not pushy! He shared the suggested recommended service and answered all of my questions. He was very quick to call me to communicate. Thank you, To More

by afejsims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Aug 03, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy you found our staff, Tony to be so supportive during your experience here at AutoNation Toyota Irvine. If you have any further questions, please don't hesitate to reach out!

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