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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,019 Reviews

1,019 Reviews of AutoNation Toyota Irvine - Service Center

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August 24, 2022

This is a very well run facility in all respects. No pressure to do optional services, just friendly advise on how to maintain my Toyota properly. Work is always done right and my car is always retur More

by jeffkoskela609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schulte
Aug 27, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Irvine. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 24, 2022

It is really nice place, but the service is bit long waiting time, each time does, and not really satisfied. I took my car back it still has the reminder message on the screen to me: maintenance. More

by cindyhouxiangyicindyhouxiangyi@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Aug 30, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (949) 287-8766 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 23, 2022

Very friendly staff. They know what they are doing. No doubt about it. Awesome service. More

by Raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Aug 27, 2022 -

AutoNation Toyota Irvine responded

Hi Raj, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 27, 2022 -

Raj responded

Yes definitely. AutoNation Toyota Irvine is where I will go now.

August 23, 2022

Perfect service & very helpful advisor Jon , good time for the service , very easy to pay & picup my car More

by medhat.guirguis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo
Aug 27, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

August 23, 2022

The customer service I received was great, helpful and quick. Definitely would come again. Thanks to the service advisor Joel. More

by Jessie11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Aug 27, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 22, 2022

this dealership performs work like recall on safety concern parts like gas tank without customer permission then tells the customer its dangerous to drive so you let them fix and charge you arms and le More

by Eddie H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
manuel
Aug 26, 2022 -

AutoNation Toyota Irvine responded

Hi Eddie, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (949) 287-8766. We'd appreciate the chance to make your experience a positive one.

August 18, 2022

Eric R. and the team in Irvine went above and beyond. I was impressed with the fast and personable service and can’t wait to take my Tacoma back for other se More

by Gamezhd44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric R.
Aug 23, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 18, 2022

I wish they would make the check in process more efficient. A lot of time waiting for someone to check me in while 4 or guys are standing around not doing anything. This has been a consistent pro More

by mtrehg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 23, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. If you'd like, please contact our General Manager at (949) 287-8766. We'd appreciate the chance to make your experience a positive one.

August 18, 2022

Good service and advice everything is great. And good communication. I like wash car service . More

by Shintokumaecamry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
Aug 23, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 17, 2022

Been coming here for years, always outstanding service. Great people, they treat you like family. More

by javier.baes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Cortez
Aug 21, 2022 -

AutoNation Toyota Irvine responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Irvine. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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