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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,019 Reviews

1,019 Reviews of AutoNation Toyota Irvine - Service Center

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October 15, 2022

Good service. Helpful staff. Shuttle service provided. Completed the service and provide you with a detailed information More

by Ena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert
Oct 20, 2022 -

AutoNation Toyota Irvine responded

Hello Ena, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2022

I have had my cars serviced here for more. than 5 years. Joe Schulte is my service advisor and he is excellent. He clearly explains what needs to be done and tells me what options I have. He i More

by lexussteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schulte
Oct 20, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 14, 2022

Way too expensive and took too long. Hate the upsell. Need to find a mechanic for maintenance. Driving customers away with the cost. More

by nenee71149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service people
Oct 20, 2022 -

AutoNation Toyota Irvine responded

Hi, we are disappointed by your experience at AutoNation Toyota Irvine. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

October 13, 2022

I only like it for the first time because of the advisor named Amanda. It was always bad before every time I have my service visit.. I always have to wait for a long time but since she became my advisor, I More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Oct 18, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 12, 2022

I loved the customer service I received from the lady who was my advisor. I got in and out in 1 hour and 20 minutes as opposed to the 4 hours on my previous visit. More

by Pida44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady
Oct 18, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 11, 2022

Efficient and seem to be organized better that they were 5 years ago Happy customer More

by jimmyandginnie
Recommend Dealer
Yes
Employees Worked With
Eric Rodriques
Oct 15, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 11, 2022

Jo is very thorough and efficient and pleasant to work with. Service was quick and painless. Will use service again More

by patwonghk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo
Oct 17, 2022 -

AutoNation Toyota Irvine responded

Patwonghk, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2022

They get good service and good costumer service. All the employees works very well as a team. More

by Estejer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reyes
Oct 17, 2022 -

AutoNation Toyota Irvine responded

We are pleased to hear you had such a positive experience with us, Estejer! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2022

My experience with Oscar was extremely good. My Rav 4 has had some issues with some of the warning lights. They come on once in a while and then go off. I left my car with him for a few days t More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Oct 17, 2022 -

AutoNation Toyota Irvine responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 10, 2022

I was very satisfied with the service that I received. The gentleman, Gil, the assisted me was very patient and explained exactly what needed to be done, and made me feel very confident in the process. More

by Josephinecal40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert
Oct 15, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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