Back

AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,019 Reviews

1,019 Reviews of AutoNation Toyota Irvine - Service Center

Sort by
November 24, 2022

Always efficient, professional and timely. Service advisor James Reyes took good care of me. Highly recommended More

by beeflerz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reyes
Nov 25, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future. Take care!

November 24, 2022

Joel Avila Navarro was kind and courteous and competent. Car was in good hands and felt they are reliable. Even provided a video of some issues to be aware of for future repairs. More

by Andreaalexander12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Avila Navarro
Nov 25, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

November 23, 2022

Was very happy with the Quality of workman as hip and the time but a little disappointed in the communication we with the shuttle service. Otherwise, a 5 star rating More

by glex72
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 24, 2022 -

AutoNation Toyota Irvine responded

Hello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 22, 2022

This was my first time at this dealership to service my pre-owned car that I purchased from a private party several months ago. More

by wlacyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hello, Thank you for taking the time to share your feedback with us. Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 22, 2022

Tony Nguyen was very caring and helpful. He was very good of what he does. More

by Felixuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nguyen, Tony
Nov 24, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tony here at AutoNation Toyota Irvine! Feel free to stop by if you ever need any more help.

November 21, 2022

Improved their check-in & check-out process so it’s very quick & easy; impressive. Always get excellent service. Service Writer extremely helpful & professional. Highly recommend this dealer. More

by eli919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you so much for your positive comments about AutoNation Toyota Irvine! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

November 21, 2022

Been using this dealership for over two years - every interaction with everyone from sales to reception to service has been outstanding. More

by Allhands341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Irvine. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 21, 2022

Excellent timely service. Service advisor knows what he is doing. And good shuttle service was very helpful. More

by charliespak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hello, We appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 20, 2022

Was not the most professional. They once lost my keys when picking up my car and later was found in vehicle. The lady that assisted me for car maintenance was also unprofessional a More

by kristyvang98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hello, we're disappointed to hear of the negative experience you had at our location. Please call our General Manager at (949) 287-8766 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 17, 2022

It took about one day to have many things done. It was all right for me. The problem was that I was not told that a sensor was broken and there was not stock available to fix right now until I get More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israr
Nov 22, 2022 -

AutoNation Toyota Irvine responded

Hi James, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

...
36
...