AutoNation Toyota Irvine - Service Center

Friendly behavior crews, Fantastic service, skill full workers, honest and passionate peice of advices and helpful customer guidance workers, honest and passionate peice of advices and helpful customer guidance More

The service was pretty good and fast, shuttle service is convenient and the people was friendly convenient and the people was friendly More

The service I received on my last appointment was better than my previous appointments. I like that they shared, with pictures, what needs to be sorked on in the future. Not happy with the quoted price thou than my previous appointments. I like that they shared, with pictures, what needs to be sorked on in the future. Not happy with the quoted price though. More

They send you emails with coupons and when you get there , they say not valid actually wanted to charge double what they advertise . They do a bait and switch on a oil change. Talked to Denise Lewis and n , they say not valid actually wanted to charge double what they advertise . They do a bait and switch on a oil change. Talked to Denise Lewis and not sure she or adviser knows much about oils. It does show from other reviews they are going down on customer service. More

My visit was smooth and handled professionally. My Toyota representative, Gilbert, was great to work with. Overall, an excellent experience. My Toyota representative, Gilbert, was great to work with. Overall, an excellent experience. More

My partner and I have been dedicated customers at AutoNation Toyota Irvine for over a decade. We’ve purchased two cars there and have had all the servicing on both cars done there as well. Our two wo AutoNation Toyota Irvine for over a decade. We’ve purchased two cars there and have had all the servicing on both cars done there as well. Our two wonderful service advisors are no longer working there and now apparently no one there cares about our loyalty or future business. Calls to the service center over a four day period have gone unreturned including a call to one of the two people in charge of the Service Department. The one time I spoke to a Service Advisor he said he was too busy to return my call because they were super busy, then promised me he would do so and ultimately never did. Well it appears that you are too busy to care about our business. We are looking to buy a new Toyota next year so you’ve lost not only our servicing business but the sale of a new car or two as well. Perhaps you should value loyal customers and not cast them aside as you‘ve done with us. Returning phone calls is good business but it appears that little nugget of courtesy didn’t make it into your training manual. More

I've been going to this dealership for over 10 years. What makes the Service Department so good is the Service Specialist, Manny. He is very honest and caring. He doesn't try to upsell you and is alwa What makes the Service Department so good is the Service Specialist, Manny. He is very honest and caring. He doesn't try to upsell you and is always friendly and accommodating. He makes sure that the correct services are performed. The five stars is really for him and his attitude and his honesty. As long as he's there, I'll be coming back! More

We had a very bad experience with the service dept. this time usually was IK this time usually was IK More

Employees were nice and knowledgeable but I had an appointment and still had to wait almost 4 hours for the service (oil & filter change, appointment and still had to wait almost 4 hours for the service (oil & filter change, More

Employees were nice and knowledgeable but I had an appointment and still had to wait almost 4 hours for the service (oil & filter change, and alignment) to be completed. My appointment was at 9:00 and appointment and still had to wait almost 4 hours for the service (oil & filter change, and alignment) to be completed. My appointment was at 9:00 and I did not leave the dealership until shortly after 1pm. Was able to use a coupon I found online and that saved me over $100. Check for coupons and plan to be there for a while. More