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AutoNation Toyota Irvine

Irvine, CA

4.6
1,982 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,982 reviews

September 26, 2022

I booked an appointment in advance online. Efficient, helpful, quality service. The vehicle was ready on time. I expected a carwash, but that didn't happen. More

by TRose99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Oct 02, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 26, 2022

I recently had my Tacoma serviced and had excellent customer service. Service advisor, Amanda Baker was fantastic. She was friendly, kept me informed while the maintenance was being performed. She is v More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Baker
Oct 02, 2022 -

AutoNation Toyota Irvine responded

Hi Steve, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! If you need more help, our team is available to talk -- safe travels!

September 26, 2022

Everything from checkin to completion of the recall was well done. The service personnel was courteous and kept me informed. More

by nsklein47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert
Oct 02, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 23, 2022

Wonderful experience. I felt very welcomed & didn’t feel pushed into making any big decisions. Staff was very friendly and answered all my questions. Andy & Mark are aweso More

by PinayP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy & Mark
Sep 28, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

September 22, 2022

The service is good, the agent also will recommend what kind of maintenance you need. More

by andylin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 26, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

September 21, 2022

They stole my fob and then called me a liar. Worst dealership ever. So corrupt and unethical it’s not even funny More

by Ckirlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juliay
September 21, 2022

I got there and everyone was very helpful and friendly. James was very welcoming and fast. I will definitely come back and refer family and friends. More

by Llallat28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James reyes
Sep 25, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 21, 2022

Our family has three Priuses and we get all of them serviced there. They do great work at competitive prices. Our service advisor, Mike Robinson, is smart, friendly and honest -- he doesn't try to ups More

by quayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
Sep 25, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 20, 2022

Being a first time car buyer from a dealership, I was very nervous about the whole process. I was relieved when I was greeted with friendly & knowledgeable staff. The salesperson, financial dept & GM wer More

by Acari.peraza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Reyes, Mark Mehta, Shawn Kandori, Eric Yun,
Sep 23, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

September 20, 2022

Being a first time car buyer from a dealership, I was very nervous about the whole process. I was relieved when I was greeted with friendly & knowledgeable staff. The salesperson, George Reyes, Shawn in More

by Acari.peraza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Reyes, Shawn Kindori, Mark Mehta , Eric Yun
Sep 23, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

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