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AutoNation Toyota Irvine

Irvine, CA

4.6
1,982 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,982 reviews

September 29, 2022

I had a really good experiance buying a vehicle at Autonation Toyota Mohamed The saleman did all possible to help me with my purchese , I really recommend Autonation Toyota 100% #1 More

by Rudy Morales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed
Oct 05, 2022 -

AutoNation Toyota Irvine responded

Hello Rudy, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

September 29, 2022

I find it very difficult to make appointments and having to wait several days to bring my car in. More

by cc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gilbert
Oct 05, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

Oct 05, 2022 -

cc responded

Not only that! I was overcharged when clearly I should have received a special price for an oil change Ccbillsfan@gmail.com

Oct 05, 2022 -

cc responded

Called the dealer again today, they fail to get me to someone who can help! I WILL NOT but my next car from this dealership!!!

September 28, 2022

from making my on line Apt. to taking my car in.. to having everything completed when promised it was fine... even the on line pay option was easy and saved time. the only dra More

by xusforme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Oct 03, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

September 28, 2022

i would not go back if i felt irvine toyota if the service was not great It was easy to make an appt and to check in Always a pleasure to work with ERIC RODRIGUEZ More

by haystack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Oct 03, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 28, 2022

Got in an out fast - 5k service, friendly and efficient! !! Nice waiting room with Starbuck's coffee. More

by CJJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilberto
Oct 03, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2022

I always enjoy coming to AutoNation Toyota Irvine for service. Their customer lounge is clean and quiet enough to get some work done at their desk areas, complete with plugs and Wi-Fi. Thank you! More

by Suzette Strauss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Oct 04, 2022 -

AutoNation Toyota Irvine responded

Hi Suzette, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 27, 2022

Service fine, just a little slow to be seen initially but the employees were nice More

by hpshugart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Eric
Oct 02, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 27, 2022

Worst Adviser I ever experienced (Joua Cha), she is rude, impolite and not a customer friendly person. She ‎will tell you to avail all kinds of maintenance services that your cars' doesn't need without eve More

by noname
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joua Cha
Oct 02, 2022 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

September 27, 2022

The service department here at Irvine has been extremely cold and very corporate over the past 3 years. Only reason I came back was some lady called and actually admitted that they have been terrible. It More

by T_trapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 02, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 26, 2022

I went to AutoNation Toyota Irvine to purchase my leased vehicle. The financial staff made the process easy from completing a credit application, to considering financing options, allowing me to put more More

by DCJASZBO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Guzman and Eric Yun
Oct 02, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

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