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AutoNation Toyota Irvine

Irvine, CA

4.6
1,981 Reviews

9101 Research Drive

Irvine, CA

92618

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Showing 1,981 reviews

June 04, 2024

Excellent service, Eric was on top of everything, keeper me informed through the whole process. I was in the automobile industry for 28 yrs. I know what I'm looking for when it comes to service. Great job, More

by wlvrnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 07, 2024 -

AutoNation Toyota Irvine responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2024

Had a great experience, friendly staff, kept me informed, helped get an extra thing done the same day! Clean waiting area with snacks snd water and a restroom a plus! 😊 More

by Lucysmomkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Jun 07, 2024 -

AutoNation Toyota Irvine responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2024

kept customer waited at lounge for 6hrs to change engine oil change and brakes pads. More

by choonglenglim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moreno
Jun 07, 2024 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (949) 287-8766 to discuss what we can do to help.

June 01, 2024

Great Dealership, Daniel is Very professional, Took the time to explain everything. Definitely recommend this dealership. More

by Kbmglam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Saguillan Valentin
Jun 05, 2024 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2024

Stewart was great helping me find the vehicle and working with my schedule. He also helped finish the sale. More

by thomascoulston56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stewart Rodell
Jun 07, 2024 -

AutoNation Toyota Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience. Feel free to stop by if you ever need any more help.

June 01, 2024

AutoNation Toyota Irvine sold me a lemon brand new 2024 Tundra with engine noises related to the recent recall 24TA07. Not one but two Service Specialists confirms engine noises and stated it’s normal same More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abe Zaria (Salesman), Eddie (Service), Denise Lewis (Service Manager) Mike (Service Manager), Mike (Sales Manager)
May 31, 2024

Very annoyed that the rep “said she made a shuttle appointment” I called 3 times and finally got it scheduled myself More

by dpaley25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda
Jun 05, 2024 -

AutoNation Toyota Irvine responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

May 27, 2024

Mohamed is the best got here and he quickly got the job done for us to get ate car great attitude very professional if you come to auto nation you will leave very satisfied and happy More

by sandragarcia849
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammed
May 28, 2024 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 23, 2024

My service advisor, Amanda is very professional, personable, knowledgeable, caring, and efficient. She and the mechanics make a great team, they always do wonderful work to keep my car in amazing co More

by green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Baker and her teams.
May 24, 2024 -

AutoNation Toyota Irvine responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 22, 2024

I love AutoNation Toyota and have been coming here for service for over 20 years. I bought my wonderful Camry Hybrid here and the advisors and mechanics have kept it running beautifully! More

by mpero33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, Manny, Joe.
May 24, 2024 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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