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AutoNation Toyota Irvine

Irvine, CA

4.6
1,982 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,982 reviews

November 07, 2022

Took my car two times. Left my car for 12 hours with no problem solved. Bad experience More

by Cecilia G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BR
Nov 15, 2022 -

AutoNation Toyota Irvine responded

Hi Cecilia, we appreciate you taking the time to respond. The staff at AutoNation Toyota Irvine take our reviews very seriously. Please call our General Manager at (949) 287-8766 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 07, 2022

I was very disappointed when I set an appt with Joel Avila for Friday the 4th at 7:30am. I was instead checked in by Amanda Baker. She said that she would just be getting the car started and Joel would More

by kamkhadivi26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Baker
Nov 15, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We hope you have a great day!

November 07, 2022

My service agent was extremely helpful and concerned about my satisfaction. The service manager was also very helpful and supportive. I couldn't ask for anything more. The best Toyota service center. Pe More

by Dale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 15, 2022 -

AutoNation Toyota Irvine responded

Hi Dale, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 07, 2022

It has been a pleasure to work with Dean, he is very straightforward and honest and has made this process easy. During our very first communication with Dean to actually purchasing our vehicle was a cou More

by Elzthyh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
Nov 15, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 05, 2022

They were quick, honest and easy to deal with. Highly recommend selling your vehicle here. More

by Mattp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 11, 2022 -

AutoNation Toyota Irvine responded

Hi, we are so happy to read such a great review about AutoNation Toyota Irvine! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2022

I had been trying to find a 2023 Camry SE hybrid, nightshade, and I was able to get one of the first ones off the train at this dealership. Thanks to salesman, STEWART RODELL, I picked it up from the More

by BarryBesser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stewart Rodell
Nov 11, 2022 -

AutoNation Toyota Irvine responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 04, 2022

Very satisfied with service but disappointed in the fact they had no records of my appointment. I had made an appointment 6 months prior to that date. More

by royhiga
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 12, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. Drive safe, and we'll see you on the road.

November 04, 2022

Huan & Raid were wonderful! Autonation Irvine truly has such honest staff that are so helpful in finding the right car for you. I recently got into grad school and am a first ti More

by taticarmelise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Huan Li, Raid
Nov 12, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 03, 2022

Stewart the salesman was excellent! He really made the experience effortless. Thank you so much! More

by A Snith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stewart Rodell
Nov 10, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. We are always more than happy to assist you if anything else comes up. Take care!

November 03, 2022

Like this dealership but go yo another one yo fo most of my Del since they provide better coupond More

by Mcovetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 10, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you very much for sharing these comments, Mcovetta. If you have any further questions, please give us a call. We're always happy to help!

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