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AutoNation Toyota Irvine

Irvine, CA

4.6
1,982 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,982 reviews

November 20, 2022

exelent customer service loved the price had a great experience on buying the vehicle satisfied More

by farid00nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faten
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2022

Was not the most professional. They once lost my keys when picking up my car and later was found in vehicle. The lady that assisted me for car maintenance was also unprofessional a More

by kristyvang98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hello, we're disappointed to hear of the negative experience you had at our location. Please call our General Manager at (949) 287-8766 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 19, 2022

I purchased my new vehicle from AutoNation Toyota in Irvine and it was an excellent experience. I highly recommend my sales associate Mohamed Abdelwahab. He was very knowledgeable about my vehicle and a More

by liz.j
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Abdelwahab
Nov 22, 2022 -

AutoNation Toyota Irvine responded

Hello, thanks so much for the warm recommendation of the team here at AutoNation Toyota Irvine. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 18, 2022

Ozzie Reyes was very knowledgeable, friendly and attentive.Finance manager Adiel was very patient and kind. As well as the whole staff was very professional. More

by Dorafrancovig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie and Adiel
Nov 22, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for your kind review; we are happy to pass along your comments to Adiel here at AutoNation Toyota Irvine! If you ever need help, just give us a call. Happy motoring!

November 17, 2022

It took about one day to have many things done. It was all right for me. The problem was that I was not told that a sensor was broken and there was not stock available to fix right now until I get More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israr
Nov 22, 2022 -

AutoNation Toyota Irvine responded

Hi James, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

November 17, 2022

I appreciated that even though I arrived early, I was helped right away. That made a difference to my busy schedule. Amanda was helpful, thorough and friendly making my service experience excellent. More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Baker
Nov 22, 2022 -

AutoNation Toyota Irvine responded

Hi Arthur, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 16, 2022

Would send any family or friends there for the auto nation business. Had some small issues, but called them and assured me it was gonna be took care of Asap. More

by Bcorn1026
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie and George
Nov 21, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 16, 2022

Our Salesman Stewart Rodell was very patient and knowledgeable in helping us purchase. AutoNation Toyota Irvine is a top notch facility that takes care of its Customers. Highly recommended. More

by Al
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stewart Rodell
Nov 21, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

November 16, 2022

I had great service. The service rendered was same day and timely! I also asked a lot of questions and I appreciated the time given for the answers which helped me a lot More

by Mi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Preciado,,
Nov 21, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 15, 2022

My friend and I found the perfect deal thank to Mark, who was so friendly and professional. He helped us a lot with everything. Also we can took a new car to our house :)) I totally recommend this Dealership More

by Iris Perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 18, 2022 -

AutoNation Toyota Irvine responded

Hi Iris, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

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