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AutoNation Toyota Irvine

Irvine, CA

4.6
1,982 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,982 reviews

November 23, 2022

I have been going here for years to get oil changes. Even though I leave my car the night before for an appointment in the am, it is never ready promptly for me to pick up. They still take an hour to br More

by Hether_rose
Recommend Dealer
No
Employees Worked With
Manager
Nov 25, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

November 22, 2022

This was my first time at this dealership to service my pre-owned car that I purchased from a private party several months ago. More

by wlacyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hello, Thank you for taking the time to share your feedback with us. Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 22, 2022

Tony Nguyen was very caring and helpful. He was very good of what he does. More

by Felixuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nguyen, Tony
Nov 24, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tony here at AutoNation Toyota Irvine! Feel free to stop by if you ever need any more help.

November 22, 2022

Very kind and easy to work with. Worked with Dean to walk away with a lovely used HR-V (one of VERY FEW left in the country). They made the process very easy from start to finish. I More

by agpcott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean
Nov 24, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

November 21, 2022

Faten Naiseh is professional, responsive and easy to communicate with consistent updates on the car status More

by Michael Us
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Faten Naiseh
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hello Michael, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine!

November 21, 2022

Improved their check-in & check-out process so it’s very quick & easy; impressive. Always get excellent service. Service Writer extremely helpful & professional. Highly recommend this dealer. More

by eli919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you so much for your positive comments about AutoNation Toyota Irvine! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

November 21, 2022

Been using this dealership for over two years - every interaction with everyone from sales to reception to service has been outstanding. More

by Allhands341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Irvine. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 21, 2022

Very clean and organize. Service manager very friendly. The car was ready earlier than expected More

by Wtnagata@gmail.com
Recommend Dealer
Yes
Employees Worked With
Gilbert
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 21, 2022

Excellent timely service. Service advisor knows what he is doing. And good shuttle service was very helpful. More

by charliespak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hello, We appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 21, 2022

If you like a no pressure but easy going and responsive salesperson, see Dean Sturman! He made my first dealership experience positive and I’ll be back and won’t hesitate to refer friends and family. Also More

by myokoyama27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Sturman Mark Youssef
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hello, Thanks so much for the warm recommendation of the team here at AutoNation Toyota Irvine. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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