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AutoNation Toyota Irvine

Irvine, CA

4.6
1,982 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,982 reviews

December 01, 2022

The sales experience was easy, professional and overall exceptional. Moe Mwahhed is extremely knowledgeable about the Toyota cars and their features. There was no pressure to buy or make any immediate de More

by kmimoso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mwahhed, Moe
Dec 02, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

They send you emails with coupons and when you get there , they say not valid actually wanted to charge double what they advertise . They do a bait and switch on a oil change. Talked to Denise Lewis and n More

by ramdial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Lewis
Dec 02, 2022 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

November 30, 2022

I got a great deal on my 2021 Honda Civic sport, it was in perfect condition too. George Reyes was really helpful and knowledgeable about cars in general. Great 10/10 experience. More

by torresxlr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Reyes
Dec 01, 2022 -

AutoNation Toyota Irvine responded

Hello, We appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 30, 2022

They were all amazing,good costumer service and they answered all the questions about the car More

by silviadm1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stewart rodell
Dec 01, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 30, 2022

My visit was smooth and handled professionally. My Toyota representative, Gilbert, was great to work with. Overall, an excellent experience. More

by chadbrewer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Dec 01, 2022 -

AutoNation Toyota Irvine responded

Hello, We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

November 30, 2022

My partner and I have been dedicated customers at AutoNation Toyota Irvine for over a decade. We’ve purchased two cars there and have had all the servicing on both cars done there as well. Our two wo More

by kklt4682
Service Communication
Recommend Dealer
No
Employees Worked With
Worked with no one
Dec 01, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (949) 287-8766 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 30, 2022

I've been going to this dealership for over 10 years. What makes the Service Department so good is the Service Specialist, Manny. He is very honest and caring. He doesn't try to upsell you and is alwa More

by happycamper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Dec 01, 2022 -

AutoNation Toyota Irvine responded

Hello, it means so much to us that you chose our dealership! We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Irvine. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

November 30, 2022

I had a great experience at AutoNation Toyota of Irvine. I am extremely impressed with with my car salesman Adam Bahnassi. He is great and I believe this dealership is dedicated to providing great service More

by Annette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Bahnassi
Dec 01, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 29, 2022

The sales man Huan was very professional and helpful the costumer’s.I recommend him More

by erbnoel@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Huan is a good salesman and professional
Dec 01, 2022 -

AutoNation Toyota Irvine responded

Hello, Thank you for taking the time to share your feedback with us. We appreciate your recommendation and we hope to be of service again in the future.

November 29, 2022

We had a very bad experience with the service dept. this time usually was IK More

by Paradise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Lewis service manager
Dec 01, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

Dec 01, 2022 -

Paradise responded

I am still waiting for someone to call us and find out what was the problem on that service call ? I have called twice and filled a case and responded to survey, and still nothing has happened. At this point I think the GM should contact us and see what was the issue not me.

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