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AutoNation Toyota Irvine

Irvine, CA

4.6
1,981 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,981 reviews

December 09, 2022

Mohamed Abdelwahab at Autonation Toyota Irvine just help my wife and I get the perfect car. He was very professional, saw to our needs, and was completely honest through our whole interaction. He always had More

by Caleb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Abdelwahab
Dec 12, 2022 -

AutoNation Toyota Irvine responded

Hello, We are pleased to hear you had such a positive experience with us, Caleb! thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Drive safe, and we'll see you on the road.

December 09, 2022

Joel Avila and his team were so impressive. He was ultra professional, came to my vehicle with no judgement and honestly discussed what was needed right away to keep my vehicle safe and also wh More

by tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, Victoria, 2 awesome shuttle drivers
Dec 12, 2022 -

AutoNation Toyota Irvine responded

Hello Tammy, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe, and we'll see you on the road.

December 09, 2022

Very courteous and helpful. Only improvement would be quicker turn around for straightforward oil change and tire rotation visit. More

by cnsresearch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, Don
Dec 12, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for taking the time to leave us feedback. Drive safe, and we'll see you on the road.

December 09, 2022

This is the second time in a row that I had a scheduled extended warranty service for a simple oil change and the car was not done in the promised hour and a half. Also, they did not reset the maintenance More

by markandsheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
Dec 12, 2022 -

AutoNation Toyota Irvine responded

Hello, we appreciate you taking the time to respond. The staff at AutoNation Toyota Irvine take our reviews very seriously. Please call our General Manager at (949) 287-8766 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

December 09, 2022

Raid and Faisal helped us with the car purchase. They are the best and understand customer service. More

by Peace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raid and Faisal
Dec 09, 2022 -

Peace responded

Raid and Faisal is the best. Best customer Service.

December 09, 2022

Raid and Faisal helped me with my car purchase. Best customer service and deals Thank you. More

by Peace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raid and Faisal
Dec 12, 2022 -

AutoNation Toyota Irvine responded

Hello, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 08, 2022

Joe was extremely helpful in resolving our problem. He was responsive and got back to us right away More

by erkoff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schulte
Dec 10, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 08, 2022

Great personality kind and very informative. Said her name Katie was lovely and asked and explained all to me. More

by Jennifer Carmichael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie chaalan
Dec 10, 2022 -

AutoNation Toyota Irvine responded

Hi Jennifer, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 08, 2022

Have been working with Advisor Manny for the past 4 years. He always very helpful and honest, This time did a good job like used to be. Thanks for your services. More

by C.K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Moreno
Dec 10, 2022 -

AutoNation Toyota Irvine responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

December 07, 2022

Dean was amazing from start to finish ! He made the car buying process such a breeze & helped us close on our business car. We will definitely refer him to all our friends & family & we wil More

by Tannaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean
Dec 12, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dean here at AutoNation Toyota Irvine! Please don't hesitate to reach out if there's anything additional we can do for you.

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