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AutoNation Toyota Irvine

Irvine, CA

4.6
1,981 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,981 reviews

January 05, 2023

Excellent customer service. They really want out of their way to assist with my issue. More

by Eric Schiffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Jan 06, 2023 -

AutoNation Toyota Irvine responded

Hi Eric, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 04, 2023

I went there for a recall on 1/2/23 at 7:15 am. There were many service manager sitting in the area. Service was great and fast. Shuttle service was great too. More

by jamescchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert (service manager) and Don (shuttle driver).
Jan 06, 2023 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 04, 2023

Gilbert took care of me and was very helpful throughout the whole process. I really like this dealership. More

by adnarlozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Jan 06, 2023 -

AutoNation Toyota Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2023

Great customer service, great service, amazing team. Made my experience extremely pleasant. Would definitely recommend and come back to these people! Great to work with!!! More

by Davalencia7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Abdelwahab
Jan 05, 2023 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 02, 2023

I bought a car here back in 2019. The sales team was fantastic. I went in and told them what I wanted and they worked really hard to get me into that vehicle at a price I could afford More

by Panda8113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Jan 05, 2023 -

AutoNation Toyota Irvine responded

Hello, we are pleased to hear you had such a positive experience with us, As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 02, 2023

This dealership made the purchase of my car super easy and quick for me. Don Robertson was extremely helpful and was great in showing me the car I was interested in and helped me leave with that car. I le More

by kkjkat6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Robertson
Jan 05, 2023 -

AutoNation Toyota Irvine responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 02, 2023

Confusing - too many negotiations on service pricing. Had to call several similar dealerships to get the competitive quotes and then bring the service cost down. More

by sahmad7861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SERVICE MANAGER
Jan 05, 2023 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Irvine take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

December 30, 2022

Customer service was great! I am very pleased with my new car and everyone that helped made sure everything went smoothly. More

by robertalucena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Hlosuk
Jan 03, 2023 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 30, 2022

Very responsive! Nice team of professionals! Fast and easy to schedule and have work done! More

by Liaboh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
Jan 03, 2023 -

AutoNation Toyota Irvine responded

Hello, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 30, 2022

The service consultant Braulio Ramirez makes me feel welcome. He explained the possible problems very well. He also trying to duplicate the problem while I was there to clearly explain the probable caus More

by Rmraf777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braulio Ramirez
Jan 03, 2023 -

AutoNation Toyota Irvine responded

Hello, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

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