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AutoNation Toyota Irvine

Irvine, CA

4.6
1,981 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,981 reviews

January 23, 2023

They do a hood job and provide a nice place to wait for your car with coffee and snacks and water. Also provide a shuttle service More

by phartwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Nguyen
Jan 26, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2023

Great service, knowledgeable staff. Up front with pricing and service recommendations. Car washed when car was picked up More

by Ocgtlman9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 25, 2023 -

AutoNation Toyota Irvine responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 20, 2023

I had my car serviced and they were honest and straightforward and took car of my car and made sure I was informed about everything they had to do and the cost. They even sent me a video of my car More

by ngalvanize
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idk
Jan 23, 2023 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 20, 2023

Great customer experience all around from the GM, to the department managers, to the front line staff. They each showed care and integrity in their interactions with my wife and I. I highly recommend AutoNa More

by adishman87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie, Eric, Eddie, Zuly
Jan 23, 2023 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

January 19, 2023

Very informative, kept me updated through the process. Even sent over a complete walk around video of the vehicle showing everything they found and wanted to work on. Really liked how well they communicat More

by sines-bloated.0b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Jan 23, 2023 -

AutoNation Toyota Irvine responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 18, 2023

My Highlander was in for the first complimentary service 1/16/2023. My remark was the headlights are aiming too high and wanted them adjusted. Two service advisers told me the height on headlights cannot be More

by gbeader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate.
Jan 21, 2023 -

AutoNation Toyota Irvine responded

Hi, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 17, 2023

Second time here and I love this place. Excellent customer service. I'm very happy. More

by marazul7425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braulio
Jan 20, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 17, 2023

As usual, Manny is the best! He always goes above and beyond to help me. He makes sure that my car is done when promised. I have been with AutoNation Toyota Irvine for almost 1 More

by tracykelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Moreno
Jan 21, 2023 -

AutoNation Toyota Irvine responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 14, 2023

Eric was very helpful in answering my questions and getting my vehicle serviced properly. Thank you. More

by ddfost
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Jan 20, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2023

Eddie handled my problem and made the process easy and efficient even though I did not have an appointment. Highly recommend him and the company More

by duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Jan 16, 2023 -

AutoNation Toyota Irvine responded

Hi Duke, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

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