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AutoNation Toyota Irvine

Irvine, CA

4.6
1,981 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,981 reviews

January 28, 2023

Alex was simply amazing. He answered all my questions and made my wife feel comfortable through her entire shopping experience. Alex offered her water and hot tea which wa si More

by Hector
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex yang
Feb 02, 2023 -

AutoNation Toyota Irvine responded

Hi Hector, we're happy you found Alex to be so supportive during your experience here at AutoNation Toyota Irvine. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 27, 2023

They are very helpful and the work is done throughly. The lounge is nice place to wait the drop off area is spacious and clean. I have owned 2 Prius and enjoy Toyota as a manufacturer More

by Newworldarchitecture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 31, 2023 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 27, 2023

Went in for an oil change and ended up getting my 100k service, they told me it would be quicker as it goes to the shop, it should be an hour and an half. Ended up sitting there for 5 hours. Amanda was More

by sandyallenmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Baker
Jan 31, 2023 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Irvine take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

January 27, 2023

Worked with George Reyes. He was great to work it. When asked about add on fees.. he gave the information and was honest with it. More

by tcamse
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
george reyes
Jan 31, 2023 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

January 27, 2023

Gilbert took care of us, even offered to wash the vehicle. I am very pleased with the service support from Autonation Toyota. More

by reis.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Jan 31, 2023 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 25, 2023

Huan was really very helpful and extremely patient. He made a lot of useful advice to me and I am so grateful. Surely I will come to him again when I buy my second car. More

by wang cheng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
xuanhuan Li
Jan 29, 2023 -

AutoNation Toyota Irvine responded

Hi Wang, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 25, 2023

The dealership's associates were all courteous and professional. The vehicle was reasonably priced, with a straightforward purchasing experience More

by SeaPace
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dean
Jan 27, 2023 -

AutoNation Toyota Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2023

Great service check out everything I needed and even matched another dealer discount. Cost was given before the work was done and on time. Will definitely be back for next check up. More

by mhanenian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
Jan 27, 2023 -

AutoNation Toyota Irvine responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Irvine

January 24, 2023

The person that I dealt with was very helpful and explained everything in a way that I could understand. Very professional and personable. More

by piscitelli2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Baker
Jan 27, 2023 -

AutoNation Toyota Irvine responded

Hi, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2023

autoNation Toyota Irvine has always been efficient. Their staff are always friendly and helpful. You know them by name by the time your car is ready. I always wait for my car to be serviced, and it More

by debbiebarnum
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Too many to remember. Always positive..
Jan 26, 2023 -

AutoNation Toyota Irvine responded

Hi, we're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

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