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AutoNation Toyota Irvine

Irvine, CA

4.6
1,981 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,981 reviews

March 15, 2023

From the first phone Call David was great to work with and answered all my questions and helped me get the exact vehicle I wanted. 10 / 10. Highly recommend AutoNation Toyota and David for your next car p More

by joshscolari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Mar 18, 2023 -

AutoNation Toyota Irvine responded

We are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

March 15, 2023

Great communication with Dean the entire time prior to purchasing vehicle and on arrival. Honest and upfront, and did not “force” additional things on us. Friendly and knowledgeable. I’d definitely come b More

by irishmac12
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean
Mar 19, 2023 -

AutoNation Toyota Irvine responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2023

David was Very helpful , he made the transaction easy and was extremely friendly. Definitely recommend seeing him More

by Genesis9124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Mar 17, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

March 14, 2023

really nice and fast, checked evertything. they give you updates of your appointment, easy to cancel or move the date More

by Rodolfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joel avila navarro
Mar 17, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 14, 2023

Professional and friendly sales staff. I would consider purchasing from this dealer in the future. More

by Darren
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Huan
Mar 17, 2023 -

AutoNation Toyota Irvine responded

Hi Darren, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2023

Substandard service, left oil filler cap off my 2021 Rav4 Prime, have oil spray inside engine bay smells like burnt oil. This is not the first time about 5 years ago they left my oil filter lose on my 2007 T More

by Mcmex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul (service advisor)
Mar 17, 2023 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

March 14, 2023

James was awesome to work with. He went over all aspects of my service and set the wsit time expectation. Car was delivered back to me earlier than expected. And all the service tec More

by 4iromapi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 18, 2023 -

AutoNation Toyota Irvine responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2023

My presence was acknowledged when I arrived and was assigned an advisor right away. Service plan was discussed.and agreed upon. Waiting time was just my issue. More

by anajean
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reyes
Mar 18, 2023 -

AutoNation Toyota Irvine responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2023

I could not have been more impressed with my service, from Oscar who checked me in, he explained everything in a way I could understand and answered my questions to the shuttle driver who was very pleasa More

by Betty
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Mar 18, 2023 -

AutoNation Toyota Irvine responded

Betty, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 14, 2023

I have received good customer service here. They are friendly and responsive. I was able to get my car worked on without an appointment for an urgent matter. More

by CL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braulio Ramirez
Mar 18, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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