AutoNation Toyota Irvine

"Outstanding car service experience at Toyota of Irvine, prompt and professional with excellent customer care." prompt and professional with excellent customer care." More

Nader Javid/AJ was very helpful in helping me fund a car the fit my needs! the fit my needs! More

Tom was wonderful to work with and made the process very easy for me. Thank you! easy for me. Thank you! More

In the past, I have received great service form this dealer. My complaint is with the person who did the work. I brought the car in for an oil change only. I said no to all the other upcharge items si dealer. My complaint is with the person who did the work. I brought the car in for an oil change only. I said no to all the other upcharge items since the car had only been driven for a little over 2,000 miles since the last oil change which was 9 months before. It was nice to receive a video showing me what a wonderful job the tech had done and all the things that were good with the car. Except for the cabin filter. In the video, he showed the filter with many small leaves from the tree which was growing near the car. He said the filter should be changed. The video ended. I was wondering what he did to the filter before he placed it back in the compartment. Today I opened the compartment and found the filter still had all the small leaves from the video. I turned it over and gently hit the ground with it and all the leaves fell out. Nothing left in the filter. I replaced it and closed all of the covers. That is poor customer service. They were upset that I said no to the upcharges in the beginning which included the cabin filter and they decided the poor customer service was the proper way to handle the situation. I was going to give 5 stars until I checked the filter my self. Three stars was a gift. Good customer service would have been to show the tech gently hitting the ground with the filter as I had done and suggesting that when I return (10 months and 2000 miles) I should replace the filter. More

Mark Corbett was great, great clean dealership, open floor, and great location. I can't say enough good things about our salesman Mark Corbett. He made the whole experience so positive for us. Took his floor, and great location. I can't say enough good things about our salesman Mark Corbett. He made the whole experience so positive for us. Took his time helping us to and showing us different vehicles. He was knowledgeable and had some really great points we hadn't considered, was very thorough and transparent. Definitely coming back and asking for him specifically for our future car buying. Went above and beyond and he was truly looking out for us. Thank you Mark Corbett More

Stewart is the man to go to for a fun experience if you’re buying a car as well as with Eric and not to forget about David! you’re buying a car as well as with Eric and not to forget about David! More

Every thing was perfect ,the representative was very professional and nice and launch was clean and calm professional and nice and launch was clean and calm More

I brought my 2019 4Runner in for a standard 30K service. Manny (Service Advisor) and Arturo (Technician) went above and beyond good service. It was GREAT! They gave me an honest assessment of what my car ne Manny (Service Advisor) and Arturo (Technician) went above and beyond good service. It was GREAT! They gave me an honest assessment of what my car needed in a detailed description. I checked all the work that was done on the 4Runner and it was spot on. Even the simple things, like wheel not torque, were perfect! I couldn't be happier with the service and professionalism of this service department. Thank you for a job well done! More

Found a great price online for the car we wanted. The sales manager stepped in and made sure we got the car we wanted even though we had to drive several hours to get to the dealership. Excellent lea The sales manager stepped in and made sure we got the car we wanted even though we had to drive several hours to get to the dealership. Excellent leadership and service. More

Oscar really helped me out with my car. He was really kind and patient, even the problem ended up being something really simple. Will definitively return when my car needs maintenance or if He was really kind and patient, even the problem ended up being something really simple. Will definitively return when my car needs maintenance or if anything pops up in the future. More