AutoNation Toyota Irvine
Irvine, CA
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My young service advisor Joel Avila Navarro was very professional, upfront, and straight forward. He communicated very clearly and in a timely manner. He knew what he was talking anout, was not pushy an professional, upfront, and straight forward. He communicated very clearly and in a timely manner. He knew what he was talking anout, was not pushy and allowed me to make the decision re extent of the service I wanted. He gave me the option of leaving my car overnight at the dealership or returning the following day as a part was unavailable on the day of service - no hype - no pressure - I was treated with courtesy and respect. The young lad Angel who drove me home and picked me up was also as nice and competent . I was very satisfied. More
I took my car here to sell as I no longer need it. Kali Murray was incredibly nice and profession from the get go. She didn’t keep me waiting very long. Explained the entire process to me and ensured Kali Murray was incredibly nice and profession from the get go. She didn’t keep me waiting very long. Explained the entire process to me and ensured I knew they were working on me getting the best possible deal which they did! More
Fantastic service and all employees were extremely helpful as well as great at guiding me through the purchasing process. Special shout out to Abe and Enrique!! helpful as well as great at guiding me through the purchasing process. Special shout out to Abe and Enrique!! More
My Avalon needed a Starter, Battery & Alternator. Also, needed spinning noise under the dash diagnosed. The car was in their shop 4 days (waiting for parts).They couldn’t hear the noise , but when I Also, needed spinning noise under the dash diagnosed. The car was in their shop 4 days (waiting for parts).They couldn’t hear the noise , but when I picked it up it was still spinning. I took a picture of it (could feel vibration with my hand. Don’t understand. It was end of their work day & mechanic had left. It is a very Anniying noise More
Joel was fantastic, fast service and attentive. I bought my truck here and their service has been great so far. Joel broke down exactly what I needed to look into and made the process easy. I bought my truck here and their service has been great so far. Joel broke down exactly what I needed to look into and made the process easy. More
I had the pleasure of working with Ozzie Reyes (salesperson). He contacted me by text and email a few times, nothing overwhelming and had a very relaxed approach to his business. The one time he c (salesperson). He contacted me by text and email a few times, nothing overwhelming and had a very relaxed approach to his business. The one time he called was to tell me they had a client back out of a ln order which was exactly what I was looking for. I purchased it! I will be recommending all of my clients, family, and friends to him. As for AutoNation Toyota Irvine, they are great. Managers are friendly and not pushy like other dealers I’ve been to. Highly recommend Ozzie and AutoNation Toyota Irvine! More
Prompt meeting upon arrival at scheduled appointment time Thorough inspection and appropriate follow up The entire experience went as expected Friendly and knowledgeable representative time Thorough inspection and appropriate follow up The entire experience went as expected Friendly and knowledgeable representative More