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AutoNation Toyota Irvine

Irvine, CA

4.6
1,981 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,981 reviews

April 21, 2023

Great service! Very genuine and honest. Mohamed and Eric were a great help. They answered all the questions we asked and recommend them to anyone who wants to bu More

by Nita & Shashi Padhiar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mohamed Abdelwahab & Eric Yun
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi Nita, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

April 21, 2023

Online appointment and on time for service as check in. Well explanation and provide take-home and pick up transportation. More

by Shu Pin Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Manuel Moreno
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 18, 2023

They seem nice and I like getting a shuttle ride. I had to leave a couple messages for service guy and had to ask person who answered phone if my car was ready. More

by Pamela Combs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi Pamela, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2023

Nader Javid “AJ” was so friendly and helpful in helping us find the perfect truck. We had a wonderful experience! More

by Lozuzun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader Javid “AJ”
Apr 27, 2023 -

AutoNation Toyota Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

I have a dealership less than 2 miles from my house and I choose to go to this dealership. Their service is always pleasant, professional, and they set the proper expectations for the service I am going to d More

by rsalib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 27, 2023 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thanks for the recommendation, and have an amazing day!

April 17, 2023

Victoria was super thorough and helpful during my maintenance visit. I will happily book with her again! More

by jessica.blanco89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Apr 27, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2023

Easy going process no pressure great salesman. No hassle and very friendly. Great experience overall More

by lib575tech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean
Apr 26, 2023 -

AutoNation Toyota Irvine responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2023

Nader Javid “AJ” is such a very nice and genuine person with great personality. She made my day at Toyota in Irvine. Very simple and easy don’t More

by sm.aryansana@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader Javid
Apr 21, 2023 -

AutoNation Toyota Irvine responded

Hello, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 16, 2023

Very good customer service but the problem I have with driver side window couldn’t be fixed. Due to general Toyoto policies. They don’t accept there is a problem and keep lubricating to make the noise dis More

by Dekorative
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Apr 26, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

April 16, 2023

Took my vehicle for 5000 mile service and a complaint of a rattle coming from the engine compartment on a 4Runner with 24,000 miles. The service writer told me I needed to wait to 10,000 miles for an oil ch More

by Tickled4Runner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer
Apr 26, 2023 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

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