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AutoNation Toyota Irvine

Irvine, CA

4.6
1,981 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,981 reviews

April 25, 2023

Great service. Everyone was kind and helpful. Joel was wonderful. Fast service. Would definitely recommend. More

by Catn666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel N.
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2023

Everyone is always friendly and helpful. Eric did a great job of explaining what my extended warranty covers and doesn’t cover. He text me like he said he would and I deeply appreciate it. K More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi Debbie, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2023

A great experience. Every person was really helpful and friendly in getting the car secured. More

by Syed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo and Mark
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi Syed, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2023

Andy and staffs are great. Good customer service. Love being here. Lots of selections too More

by Tone V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Vuong
Apr 27, 2023 -

AutoNation Toyota Irvine responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2023

James was excellent explaining the job that needs to be done the technician as always doing an extraordinary job thanks More

by Mcazares232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
Apr 27, 2023 -

AutoNation Toyota Irvine responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! We do hope we can be of assistance in the future. Take care!

April 24, 2023

Beware of the salesperson (Xianhuan Li) pitching a gift of a cooler when you purchase a vehicle from AutoNation Toyota Irvine. It's a dealer markup that they disguise as a gift. And they had no coolers!! T More

by bynum.kenneth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Xianhuan Li
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (949) 287-8766 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

April 24, 2023

Great experience, polite and helpful staff, I will definitely go back for all my service needs. More

by MikeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't Remember but nice guy
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 23, 2023

Appreciated that an effort and deal that they offer , strongly recommended to all friend and family. Hopefully come back here again for next toyay. Again thank to Mark , Arthur, Ozzie for awesome service More

by Atongkul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Azzie
Apr 27, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 23, 2023

Nader Javid was the sweetest sales guy in the whole world. I went to other dealerships and ended up coming back to the Irvine location just so I can buy a car from him. Incredible communication skills More

by mariah.justice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader Javid
Apr 27, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2023

All Good! my Camry was Serviced under an Hour and Thank You Mark the GM for Resolving The issue. More

by PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark GM
Apr 27, 2023 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

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