AutoNation Toyota Irvine

Watch what is included in your "service package" prior to accepting as this dealership is including a significant number of "revenue enhancement" items, and I am done with them and actively looking for anoth accepting as this dealership is including a significant number of "revenue enhancement" items, and I am done with them and actively looking for another option. 55k service is to check the car and reset the "idiot light" for a cost of maybe $85. However, this dealership included unnecessary oil change (read the manual, every 10k NOT 5k), "fuel system service", and yet another attempt at various "add-ons" for an attempt to get $210 out of my pocket. "Fuel system cleaners" can be bought at an auto store for about $10 and are generally unnecessary. Unless your fuel of choice does NOT contain appropriate levels of "detergents" (don't know of one that doesn't), you should be perfectly fine without paying this revenue enhancement cost. Almost every place that sells tires also rotates them for FREE, so paying them for this is also a waste of your money. PLEASE look at the vehicle maintenance guide in your vehicle's documentation and do NOT let them enhance their profits with unnecessary services. The maintenance schedule was designed for a reason: so the vehicle buys knows what is expected at services. Anything beyond this should raise an immediate eyebrow. More

Although my appointment was with James Reyes, another employee told me he would take care of my car. I went over to James and showed him my confirmation with him and he went over to the other person and employee told me he would take care of my car. I went over to James and showed him my confirmation with him and he went over to the other person and handled my service. My go to person was Joe Schulte, but he no longer is in that position. James Reyes is now my go to person and I would like to keep him as my service person. I like to feel that I have a personal service person I can turn to and to answer questions. More

Our dealer, Dean Sturmam, was very nice and honest about the cars. He told us about the different cars and didn't pressure us into anything. He also helped research different cars to see if we could get a b the cars. He told us about the different cars and didn't pressure us into anything. He also helped research different cars to see if we could get a better deal. It was a great experience. I really liked him. Would definitely want him as my car salesman again. More

Fatem was a joy to work with. I appreciated her non-aggressive sales tactics and her follow through of reinspecting the vehicle for a questionable noise. I appreciated her non-aggressive sales tactics and her follow through of reinspecting the vehicle for a questionable noise. More

I had a very pleasant experience at AutoNation Toyota in Irvine. I have been looking for a particular 4Runner online and when I found the right one here, I called and spoke with Tom Hlousek. I met him in pe Irvine. I have been looking for a particular 4Runner online and when I found the right one here, I called and spoke with Tom Hlousek. I met him in person a half hour later and we went for a test drive. Tom is very nice and answered all my questions. When we sat down to talk business, he remained my main contact as I visited with others during the transaction process. Everybody I conversed with was pleasant and I didn’t experience the haggling I usually get with other dealerships. I’m pleased with my purchase and happy I chose this place to do business with. Thanks Tom and everybody else who helped me out! More

Nader was very kind and helpful. We were happy with the purchase and service we received! He is a very good helper We were happy with the purchase and service we received! He is a very good helper More

Rep very professional & listen 2 my urgency regarding no more waiting time from previous times which were 4 hrs just 4 lube & oil change because this time plan attending family graduation. more waiting time from previous times which were 4 hrs just 4 lube & oil change because this time plan attending family graduation. More

I took my car in on Sunday, and the service station was closed, but the people behind the desk at the dealership told the tow truck driver to leave my car in the service area, they were very nice. closed, but the people behind the desk at the dealership told the tow truck driver to leave my car in the service area, they were very nice. More

Great service person and the short wait was mimimum, thank you. Snacks were nice touch as well as coffee/chocolate. thank you. Snacks were nice touch as well as coffee/chocolate. More