AutoNation Toyota Irvine
Irvine, CA
Filter Reviews by Keyword
By Type
Showing 1,980 reviews
Rating is for car sales person, Mark C. I never had a salesman that cater well to customer. His advice was genuine, not flakey like most salesman. I know because I bought or helped others I never had a salesman that cater well to customer. His advice was genuine, not flakey like most salesman. I know because I bought or helped others buy so many cars before. 5 stars for Mark. More
Although the coupon for a buy one get one free oil change was a great deal, when we took the car over for an appointment it took over 3 hours of waiting in the waiting room to get it done. Not sure why it to was a great deal, when we took the car over for an appointment it took over 3 hours of waiting in the waiting room to get it done. Not sure why it took so long since we were on the schedule More
Thank you for participating in the Costco program. I really appreciate it. The sales process was fast. The financing took way too long since we were paying cash. I really appreciate it. The sales process was fast. The financing took way too long since we were paying cash. More
My service advisor Manny is always honest, friendly and personable. I know I'm being treated fairly. I will always ask to see him when i make an appointment. I do feel tho that the working environment wh personable. I know I'm being treated fairly. I will always ask to see him when i make an appointment. I do feel tho that the working environment where he sits ( and customers sit ) outside should be air conditioned as it it very hot ! More
Very efficient, & quick check in process, service & waiting areas clean & comfortable. Service advisor Eric Rodriguez was friendly, knowledgeable & professional. He took the time to explain the servici waiting areas clean & comfortable. Service advisor Eric Rodriguez was friendly, knowledgeable & professional. He took the time to explain the servicing details & issues I was concerned about. Car was ready when promised, washed & dried. I was notified with a text message including an attached video of my car with comments by the technician - nice touch! Checkout process was quick & easy. I will definitely return to this dealership for future servicing. More
Service was great. They were friendly, patient and professional. Dealership was very clean. We had access to the general manager. They were friendly, patient and professional. Dealership was very clean. We had access to the general manager. More