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AutoNation Toyota Irvine

Irvine, CA

4.6
1,980 Reviews

9101 Research Drive

Irvine, CA

92618

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Showing 1,980 reviews

July 25, 2023

Very Unhappy with service department. Brought vehicle in for service and service advisor said they could not rotate tires due to irregular tread wear. This was noted in the invoice when More

by rwood17345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reyes, Esteban Ruiz
Jul 28, 2023 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

July 24, 2023

Los empleados son muy amables y cortes te ayudan en lo más que pueden lugar muy limpio si ocupas español hay muchos empleados bilingues. More

by Maria Nuñez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert preciado
Jul 27, 2023 -

AutoNation Toyota Irvine responded

Hola María, nuestro personal se dedica a proporcionar a todos nuestros clientes un servicio al cliente excepcional y un trabajo de calidad en el que puede confiar. No dude en llamarnos si alguna vez necesita algo. ¡Tenga cuidado en la carretera!

July 24, 2023

Very patient with questions. The staff also lent me his cell phone charger for me to use while I was waiting. More

by HXL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Jul 27, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 23, 2023

Great service towards the People, very helpful. Very nace place great looking place to be in. More

by gonsalesjc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stewart
Jul 30, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 23, 2023

Fast en professional service Mr. Traficante is knowledgeable and shows courtesy all the times we really appreciate that More

by baltazarjoana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Traficante
Jul 30, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2023

Dean was awesome and attentive to my needs as a buyer. Will be recommending him and Auto Nation Irvine Toyota to my friends and family. More

by tshore0601
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Sturman
Jul 26, 2023 -

AutoNation Toyota Irvine responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Irvine. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

July 22, 2023

Staff was very professional and nice. It was my 2nd time. I'll come back next time. More

by Hathaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maybe Jessica
Jul 26, 2023 -

AutoNation Toyota Irvine responded

Thank you for taking the time to share your feedback with us. We look forward to your next visit! Take care!

July 22, 2023

Fast and professional service. Reception was cordial. Waiting area was comfortable. AutoNation provides courtesy transportation, if needed. More

by sarvgrover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Jul 26, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

Although my car needed 8600. worth of work that I wasn't expecting my service person Natasha was very knowledgeable and answered all my question. She was kind and courteous in al More

by nlambert01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha
Jul 26, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

After visiting multiple dealerships in my quest for a used car I can say I was relieved to finally deal with an honest, professional, and courteous dealership. There was no bait-n-switch games, price of More

by Wayne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mohammed (Mo)
Jul 26, 2023 -

AutoNation Toyota Irvine responded

Hi Wayne, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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