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AutoNation Toyota Irvine

Irvine, CA

4.6
1,980 Reviews

9101 Research Drive

Irvine, CA

92618

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Showing 1,980 reviews

October 07, 2023

Buying this car was so easy. They matched what we wanted for our trade-in without a hassle. Hamy was very friendly and open about the process. More

by craig.harberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamy, Ozzie
Oct 10, 2023 -

AutoNation Toyota Irvine responded

Hi Craig, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. If you ever need help, just give us a call. Happy motoring!

October 07, 2023

Excellent customer service. A seamless purchase with complete transparency and no hidden costs. Mr. Dean Sturman provided excellent customer service. More

by cgsmed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Sturman
Oct 10, 2023 -

AutoNation Toyota Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. If you ever need help, just give us a call. Happy motoring!

October 06, 2023

My service experience was the best ever! My service writer’s name was Gina! Gave me a great special on an oil change and said I should be done by a certain time and I was! I will be asking f More

by rmgross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna on the phone and Gina my service writer
Oct 07, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 06, 2023

The care I receive every time I have my cars serviced is amazing. The service rep I see, Manny is like a friend he is so kind. He keeps me posted on everything and that is very appreciated. More

by cjagosz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 08, 2023 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2023

Great, pleasant, quick and friendly! !! I got my car washed that was really cool, love the service!! More

by Guillermo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Oct 10, 2023 -

AutoNation Toyota Irvine responded

Hi Guillermo, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 04, 2023

Easy scheduling for service. Service and repairs are done on time. Highly knowledgeable mechanics. Great customer service and support. More

by dgolbahar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braulio Ramirez
Oct 07, 2023 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2023

Took car in for 10K mile service. They found a screw in one of the tires. They told me the screw was in the "outer wall" and the tire was not repairable, and said it would be $164 for More

by kyjosu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reyes
Oct 01, 2023 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

September 28, 2023

Great experience overall. Had Tom show me the car I saw online and Ozzy with the paper work. More

by figueroa.freddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom and Ozzy
Oct 01, 2023 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 27, 2023

Clear and Upfront maintenance cost estimates. Nice waiting area. Free shuttle bus service. Live video report. Polite and friendly recipients. More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reyes and Donal Deschenes
Sep 29, 2023 -

AutoNation Toyota Irvine responded

Hi Luke, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2023

I'm 75 years old. Safe to say that I've been around a few salesmen in my time. So, for what it's worth, I'd say without hesitation that Mohamed Abdelwahab is the BES More

by bob.e.o.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohamed Abdelwahab
Sep 29, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Don't hesitate to call us if you ever need anything. Be safe on the road!

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