AutoNation Toyota Irvine

I had my truck serviced at other dealerships and through my experience, I can honestly say Toyota Irvine is way above everyone else in customer service. Service representatives are friendly, knowledgeable a my experience, I can honestly say Toyota Irvine is way above everyone else in customer service. Service representatives are friendly, knowledgeable and professional. I particularly like the video updates to my phone of my vehicles service progress. Toyota Irvine has definitely earned my business. More

Del and his team provided wonderful customer service and attention to us in our car buying experience. attention to us in our car buying experience. More

Abe was super helpful finding a car used car for my teen driver. Did not feel pressured to buy. driver. Did not feel pressured to buy. More

We initially went to AutoNation Irvine to check out the Sienna, and were not disappointed by either the vehicle or by our salesman, Stewart Rodell. He greeted us promptly, and was friendly, personable and Sienna, and were not disappointed by either the vehicle or by our salesman, Stewart Rodell. He greeted us promptly, and was friendly, personable and also easy going, so we both felt at ease with him immediately. Stewart is very knowledgeable - he has been doing this for many years. We ended up returning several times, and he showed us nothing but patience in answering all of our many questions. He bent over backwards to help us in every possible way, and even rescheduled his own personal commitments in order to accommodate our odd schedule. Every employee we met while completing our purchase was professional. and all were easy to deal with - special kudos to Ozzie in that regard. We are glad we went to AutoNation Irvine, and especially glad to have had Stewart as our salesman. We highly recommend him - and AutoNation Irvine - to anyone shopping for a Toyota. More

The sales lady was great and then went in to finace and things went wrong i didnt want some add ons but was told i had to get them.... after looking at the paper work it wasnt on the sticker they just a things went wrong i didnt want some add ons but was told i had to get them.... after looking at the paper work it wasnt on the sticker they just added it...that was disapointing More

I had a good experience working with this dealership. My car was examined, the work needed to be done was prioritized, and the car got fixed. The only issue was that it took so long. I dropped the car at My car was examined, the work needed to be done was prioritized, and the car got fixed. The only issue was that it took so long. I dropped the car at 9:15 AM, but it was not ready until 4:30 PM. The shuttle was provided, tough. More

Over all a great dealership yo work with but my last service was a bit frustrating. I was scheduled for a 7AM appointment for a front end allignment and arrived 15 minutes before the service department service was a bit frustrating. I was scheduled for a 7AM appointment for a front end allignment and arrived 15 minutes before the service department opened but I did not leave until after 2PM. My initial estimated completion time was " by 9:45PM" which later updated to by 11:45PM, I didn't hear anything else from the advisor until after 2PM. If its going to take longer let me know so I can have the option of whether I'm going to throw away my day sitting in a corner in the waiting room or make other arrangements. More

Andy V. Is the sales person that helped me find my car. He showed me a car that was beyond what I was looking for and worked with me to get a great deal. He Is the sales person that helped me find my car. He showed me a car that was beyond what I was looking for and worked with me to get a great deal. He answered all my questions, was detailed and honest, never once pressured me. I highly recommend him. More

Excellent service. Tony was very nice and didn’t make us get service for things our car didn’t need. Made recommendations for next time. Always appreciate the car wash Tony was very nice and didn’t make us get service for things our car didn’t need. Made recommendations for next time. Always appreciate the car wash. More

They change my oil and let me know what needs attention They advise me on the repairs and their price They advise me on the repairs and their price More