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AutoNation Toyota Irvine

Irvine, CA

4.6
1,980 Reviews

9101 Research Drive

Irvine, CA

92618

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Showing 1,980 reviews

November 06, 2023

The service department gave me excellent service. It was quick, efficient, polite. I know I can trust them with my car. More

by GC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Nov 09, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2023

Great service provided by Dean! Communication and service was first rate ! Would do business with Dean and Autonation Toyota anytime ! More

by Rickfish2
Recommend Dealer
Yes
Employees Worked With
Dean Sturman !
Nov 07, 2023 -

AutoNation Toyota Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2023

Avoid Autonation for major repairs. I got a price quote that was 70 percent more expensive than another Toyota dealer and 80 percent more than a local mechanic. It's a Toyota not a BMW! More

by IreccomendTustinToyotaFAutoNation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
Nov 04, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

November 02, 2023

AutoNation Toyota Irvine always gives me top-notch service. I highly recommend them to everyone. More

by skybred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Moreno, Arturo the mechanic
Nov 04, 2023 -

AutoNation Toyota Irvine responded

Hi Skybred, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

November 02, 2023

I recently had the pleasure of fulfilling a long-cherished dream by becoming the proud owner of a 2023 Toyota Tacoma TRD Pro. My husband and I initially walked into the dealership with no defin More

by Judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Kionn and Balal Rauf
Nov 04, 2023 -

AutoNation Toyota Irvine responded

Hi Judy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 02, 2023

The service and attention to detail is gratifying. I would highly suggest to people that they go to Toyota Auto Nation in Irvine. More

by 1paulbarrows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Nov 04, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk. Safe travels!

November 01, 2023

Gina was my service rep and she was great. She was courteous and professional the whole time. She helped save me a bunch of money and my car was fixed in a timely manner. The whole service More

by tyryanmurakami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina
Nov 04, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 31, 2023

I had a fantastic experience with Amanda at Auto Nation Toyota. She listened to my requests and went the extra mile to be sure line men checked brackets on my Highlander’s front bumper as there is a potent More

by Cheryl.hill004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 02, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

A straightforward experience where everyone stood by their commitments, without hard selling. All in all a friendly and very professional team. More

by DWG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faten Naiseh
Nov 02, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2023

Tires rotation were not needed but performed by mechanic. The mechanic should've checked first prior to performing the rotation of tires. Cost me $40 for unnecessary rotation. More

by dhkono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't care
Nov 01, 2023 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

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