Back

AutoNation Toyota Irvine

Irvine, CA

4.6
1,980 Reviews

9101 Research Drive

Irvine, CA

92618

Directions

By Type

Showing 1,980 reviews

November 30, 2023

My service advisor was Eddie, who was very kind and professional. Got me out on time. Nice touch with the fresh popcorn available. More

by HP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Dec 02, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

Good service, located the truck I wanted, pushy on extended warranty and services. They should offer a small discount on accessories- I would have added and upgraded a few items. More

by Trainwithdale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 29, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 24, 2023

Excellent service! Adam is great! He gave me peace of mind when contracting a used vehicle! More

by ms.carolina35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 26, 2023 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2023

Mark is the best! ! Made the entire process a breeze, very funny and empathetic guy! Great experience! More

by destinycalvillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Corbett
Nov 26, 2023 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2023

Excellent service advisor, Braulio Ramirez. Efficient, friendly and an asset to your company. 15 words More

by Billflds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braulio Ramirez
Nov 23, 2023 -

AutoNation Toyota Irvine responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Nov 23, 2023 -

Billflds responded

Let Braulio see my review! He is a very special individual and should get positive feedback. I bought my car in at an early hour and he couldn’t have been more friendly and helpful. If you want to keep such a.valuable asset to the company, share this with him! Submitted by William Grossfield

November 17, 2023

Met at least seven different employees all of whom were personable and friendly. No pressure tactics. Everything above board. Got a very good deal on my trade in! Love my new Camry! More

by Cam1339
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Mike, Nayley
Nov 21, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

The service was very professional and my vehicle was fixed promptly. I enjoyed the constant communication from the service technician More

by andrewckimball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar masias
Nov 19, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

Chris ward was amazing! He was very professional and even had the vehicle ready when we arrived. I highly recommend More

by gardenma4444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 17, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

November 15, 2023

Faisal at autonation irvine was the best! Left with a 2024 Camry xse and he was very knowledgeable about the car! More

by Christian.ortiz.rep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faisal K.
Nov 17, 2023 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

November 15, 2023

The service department is the worst I have ever dealt with. They tried to recommend several overpriced unnecessary service add-ons. They also messed my brakes up and they left with a squeal I have never More

by ASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natasha/Oscar/Mike/Kevin
Nov 16, 2023 -

AutoNation Toyota Irvine responded

Hi Aser, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.c

...
19
...