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AutoNation Toyota Irvine

Irvine, CA

4.6
1,987 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,987 reviews

October 10, 2012

The dealership changes its policy totally, to the better. I was lucky to meet with a great salesman (Jonathan Yiao) who appears very knowledgeable about the technology, car's features. His approach is not pu More

by hqnguyen52
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Yiao
Oct 18, 2012 -

AutoNation Toyota Irvine responded

Thanks for sharing your sales experience with us. We are pleased to hear that you felt Jonathan Yiao was not only knowledgeable but patient as well. We appreciate your business.

October 10, 2012

I met Rachelle when my daughter, who was visiting from Colorado, and I went to look at the RAV4 which she was interested in buying in Colorado. Rachelle was very helpful and spent a lot of time with us sh More

by jglopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Fiscus, Javier Carvente, Kevin Sanchez
Oct 18, 2012 -

AutoNation Toyota Irvine responded

Thank you for taking a moment to share your experience with us. I'm glad to hear Rachelle was helpful and able to answer all of your questions. We truly appreciate your business and loyalty to Toyota.

October 09, 2012

We were impressed with Rachelle's pro-customer aggression. Everyone involved in the purchase of our new Camry were polite, courteous and prompt with all our questions and concerns. We would certai More

by fixalot70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Fiscus, Rachelle Fiscus
Oct 18, 2012 -

AutoNation Toyota Irvine responded

Thank you for letting us know how your experience went with Rachelle. We are happy to hear that everyone involved with your purchase made it a pleasant experience.

October 06, 2012

Went to look at a Prius, because of the gas increase. Went to look at a Prius, because of the gas increase. Ali was very helpful in helping us with the correct car. Go there when you need a Toyota for g More

by a.g.carter
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mehta, Ali Elali, Zamir Siddiqi
Oct 18, 2012 -

AutoNation Toyota Irvine responded

Congratulations on your new Prius! Thank you for taking a moment to express your appreciation. We are thrilled to hear that Ali was able to assist you in your car buying needs.

October 04, 2012

BEWARE: BAIT & SWITCH SCAM AT POWER TOYOTA IN IRVINE I found a vehicle online and contacted sales department to confirm the vehicle availability and price. I talked to Abdul to confirm the car More

by schao
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Mark Mehta, Zamir Siddiqi
October 03, 2012

Mr Yiao was very helpful and professional. I bought the Avalon for our parent and we are very happy with the price and the way Jonathan responded to my research. We are very pleased with our new vehicle a More

by Dfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Yiao, Jonathan Yiao
Oct 04, 2012 -

AutoNation Toyota Irvine responded

Thanks for letting us know Jonathan was so helpful and responsive! We're very glad to hear you had a great experience purchasing a car for your parent. If we can do anything else for you or your family, please don't hesitate to give us a call.

October 02, 2012

The car was exactly what I was looking for. The The car was exactly what I was looking for. The sales staff did not try to over sale me on things that I did not need. Thank you Power Irvine More

by joshuamaloy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Yiao
Oct 04, 2012 -

AutoNation Toyota Irvine responded

Thanks so much for taking the time to share your feedback with us. We're glad to hear Mr. Yiao was able to create a great car-buying experience for you and that you did not feel oversold or pressured. That's the kind of high-quality service we all strive for! Please let us know if we can be of further assistance.

September 27, 2012

I had great in fact incredible experience at your dealership. I had my credit run at "Family Toyota" in San Juan Capistrano and was told my credit score was insufficient and that even with $4,500 More

by mraspiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barnett, Raid Bataineh, Zamir Siddiqi
Sep 27, 2012 -

AutoNation Toyota Irvine responded

Art, thank you so much for your feedback and your recommendation! We are so thrilled to hear Shawn, Raid, and Zamir were able to create such a positive experience for you and that you're enjoying your new IQ! Also, thank you for sharing your experience on Facebook. It means so much to us when our customers are happy and excited about their experience and want to share it with others. If you want to keep in touch, "like" us on Facebook! http://www.facebook.com/PowerToyotaIrvine

September 27, 2012

Special thanks to Karen and Bob for making our car buying experience such a pleasant one. Karen was actually recommended to my mom from a co-worker, which is pretty funny because I think when my dad asked hi More

by JanetV87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Lederhandler, Karen Bambauer, Kevin Sanchez
Sep 28, 2012 -

AutoNation Toyota Irvine responded

Thank you very much for taking the time to leave us your feedback. We're so glad to hear Karen and Bob provided such excellent service. If there is anything else they or anyone else on the team can help you with, please don't hesitate to stop by or give us a call.

September 23, 2012

Cindy was great to work with. Her number one goal was to learn what I was looking for and provided the exact vehicle with the color and options I wanted. She has a good sense of humor and her professionali More

by Huynh9872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Langlois
Sep 24, 2012 -

AutoNation Toyota Irvine responded

Thanks so much for taking the time to let us know you had a great experience with Cindy! We're so happy to hear she was able to help you find the perfect Tacoma. If there is anything else we can do for you, please let us know.

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