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AutoNation Toyota Irvine

Irvine, CA

4.6
1,980 Reviews

9101 Research Drive

Irvine, CA

92618

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Showing 1,980 reviews

December 07, 2023

This is the second vehicle I have purchased here and I really love their customer service. My sales guy Eric was amazing and super down to earth. My experience was more like hanging out talking about truc More

by Sheryl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 09, 2023 -

AutoNation Toyota Irvine responded

Hi Sheryl, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2023

Waited 20 minutes for someone to talk to me even though I had an appointment. Then was told it would take 45 - 60 mins to have them mount the rim (which I left 2 days prior to have a tire replaced). When I a More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James, eddie
Dec 08, 2023 -

AutoNation Toyota Irvine responded

Hi Alex, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

December 04, 2023

Great place to purchase a vehicle. Everyone is very nice. I'll definitely come back to buy again in future More

by damienh210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed
Dec 05, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you so much for your positive comments about AutoNation Toyota Irvine! We're looking forward to your next visit with us!

December 04, 2023

I always have a great experience at AutoNation Toyota Irvine. The staff is friendly. I most recently met with Andrea in the service department and she provided excellent service. My car was finished earl More

by Toofresh85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Dec 08, 2023 -

AutoNation Toyota Irvine responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Irvine. If you ever need help, just give us a call. Happy motoring!

December 03, 2023

Excellent. Mark did everything he could to get me the best deal for me. Recommend. More

by Sfgrieco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Corbett
Dec 05, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

December 02, 2023

Very convenient shuttle service! Service advisor communicates well and regularly. Prices are pretty high. Paying is easy and pickup is convenient. More

by yeecla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Dec 05, 2023 -

AutoNation Toyota Irvine responded

Hi Yeecla, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 02, 2023

Joel was service rep who took care of my needs. His background in the automotive industry certainly make him an asset. I like his style of updating the progress of my vehicle. He sent me a short v More

by bobby.beduya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel and Braulio
Dec 05, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 02, 2023

First off, I never write reviews because I don't really care to help others make more money when I ain't getting none of it, but I am breaking my no review writing for AutoNation Toyota Irvine. They're ABS More

by Ang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raid, Richard
Dec 05, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 01, 2023

Mr Del Nakar provided us with. excellent service today. I highly recommend visiting Toyota Autonation Ivine. All the staff who helped us are warm and accommodating. More

by pakat16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Del Nakar, Ms Flores
Dec 04, 2023 -

AutoNation Toyota Irvine responded

Hi, we always strive to provide personable and excellent customer service. Thank you again for the review!

November 30, 2023

AutoNation Irvine usually has open appointments for routine maintenance such as oil changes. They recently quoted me on my Toyota Sienna $11,700 on a number of repairs. When I took it to a mechanic I t More

by briandburke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina
Dec 02, 2023 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (949) 287-8766 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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