AutoNation Toyota Irvine
Irvine, CA
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This is the second vehicle I have purchased here and I really love their customer service. My sales guy Eric was amazing and super down to earth. My experience was more like hanging out talking about truc really love their customer service. My sales guy Eric was amazing and super down to earth. My experience was more like hanging out talking about trucks. There is always going to be that sales element when working with a dealership but at least at Toyota Irvine it feels a lot more genuine. I will continue to buy my vehicles here! More
Waited 20 minutes for someone to talk to me even though I had an appointment. Then was told it would take 45 - 60 mins to have them mount the rim (which I left 2 days prior to have a tire replaced). When I a had an appointment. Then was told it would take 45 - 60 mins to have them mount the rim (which I left 2 days prior to have a tire replaced). When I asked after 30 mins of sitting in the waiting room if they were able to improve on that time, the service advisor told me it was on the lift (as the tech drove by the window with it). I changed the tire 2 days before in a parking lot with only the tools included with the car in 15 mins. With power tool it would have taken less than 10. More
I always have a great experience at AutoNation Toyota Irvine. The staff is friendly. I most recently met with Andrea in the service department and she provided excellent service. My car was finished earl Irvine. The staff is friendly. I most recently met with Andrea in the service department and she provided excellent service. My car was finished earlier than expected and I appreciated the updates/videos on the service. More
Very convenient shuttle service! Service advisor communicates well and regularly. Prices are pretty high. Paying is easy and pickup is convenient. Service advisor communicates well and regularly. Prices are pretty high. Paying is easy and pickup is convenient. More
Joel was service rep who took care of my needs. His background in the automotive industry certainly make him an asset. I like his style of updating the progress of my vehicle. He sent me a short v His background in the automotive industry certainly make him an asset. I like his style of updating the progress of my vehicle. He sent me a short video clip of the car as service it is being done to it. And he checked back with me if I still have time to have work on my another request. The waiting area is well equiped. One area of improvement could be folks that answer the calls in customer service. I looked for two service representative and I was told they were both on vacation. But because of time sensitive repair I needs, I went to look for some else. To my surprise Joel and Braulio were both there ! This two tag teamed on helping get going with my needs. More
First off, I never write reviews because I don't really care to help others make more money when I ain't getting none of it, but I am breaking my no review writing for AutoNation Toyota Irvine. They're ABS care to help others make more money when I ain't getting none of it, but I am breaking my no review writing for AutoNation Toyota Irvine. They're ABSOLUTELY AWESOME! However, AutoNation Toyota Irvine is trustworthy and well deserving of your business. They will treat you well, bendover for you, and make sure you leave happy. More
Mr Del Nakar provided us with. excellent service today. I highly recommend visiting Toyota Autonation Ivine. All the staff who helped us are warm and accommodating. excellent service today. I highly recommend visiting Toyota Autonation Ivine. All the staff who helped us are warm and accommodating. More
AutoNation Irvine usually has open appointments for routine maintenance such as oil changes. They recently quoted me on my Toyota Sienna $11,700 on a number of repairs. When I took it to a mechanic I t routine maintenance such as oil changes. They recently quoted me on my Toyota Sienna $11,700 on a number of repairs. When I took it to a mechanic I trust, he was shocked they recommended certain items, and the control arm and sway bar repair he did recommend was about 1/3 of the cost quoted at the dealer. More