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AutoNation Toyota Irvine

Irvine, CA

4.6
1,987 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,987 reviews

August 05, 2021

This Toyota service department is by far the best one around in my opinion. Super friendly, professional, and honest. Always very straightforward with what service your car needs right now and what it More

by Doug Neves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name not listed
Aug 07, 2021 -

AutoNation Toyota Irvine responded

Hello Doug, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 04, 2021

YOU ARE THE BEST!!! What a great team - My Service Advisor referred Mark Mehta, General Manager, who set us up with Richard Kim, Sales, who orchestrated the team in a great effort to reserve a brand n More

by Jonny U
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kim (Sales), Mark Mehta, Loren Coleman
Aug 07, 2021 -

AutoNation Toyota Irvine responded

Hi Jonny, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! If you ever need help, just give us a call. Happy motoring!

August 04, 2021

I have a very wonderful deal , very warm welcoming The I have a very wonderful deal , very warm welcoming The bad :( I found several scratches in one window, I contact the sales person but she never an More

by Limsa17
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer G
August 03, 2021

The service was very quick. I was acknowledged that I was there for my car being serviced. More

by delarosaemmi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Kolb
Aug 20, 2021 -

AutoNation Toyota Irvine responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 20, 2021 -

delarosaemmi responded

I will return 😀

August 02, 2021

Fake two faced people there. All smiles to your face but once you purchase your car and walk out the door all the promises they make to you they have your back if any issues arises etc. Well, all LIES!! ST More

by Leticia79virgo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dean Sturman
Aug 20, 2021 -

AutoNation Toyota Irvine responded

We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (949) 287-8766 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 02, 2021

Bait and switch. AutoNation sold me a warranty saying it covers car issues. Mechanics pushed issues to Toyota. Denied. No AutoNation response via phone now. More

by cx1oggy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Mehta
Aug 20, 2021 -

AutoNation Toyota Irvine responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

August 02, 2021

I bought my vehicle here several years ago and really enjoyed working with the salesman, Faisal Kazimi. He is so knowledgeable, answered my questions, and is patient and kind. I have had the service of More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Kazimi
Aug 20, 2021 -

AutoNation Toyota Irvine responded

Hi Linda, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 02, 2021

Our truck is a Toyota Tacoma 4x4 not a 4 runner as you listed in your review request so that’s not good not knowing the car you serviced. Work done acceptable More

by Sharonallen28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall service person name
Aug 20, 2021 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 31, 2021

Fair pricing. Not much pressure from the sales people and meet my demands. They worked to meet my desire deal and made sure I am satisfied with my numbers. More

by jhasonestrada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Talaoc
Aug 20, 2021 -

AutoNation Toyota Irvine responded

Hi , thank you for taking the time to leave a review for us at AutoNation Toyota Irvine. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2021

Great customer service and does not up sale you. Makes sure your car is safe before leaving the lot. Thank you for everything. I'm grateful. More

by Giordano.k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Kolb
Aug 20, 2021 -

AutoNation Toyota Irvine responded

Hello, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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