AutoNation Toyota Irvine

We had a 10:30 service reservation. We arrived promptly at 10:30. We were not signed in until 11:30. What does it mean to have a reservation? at 10:30. We were not signed in until 11:30. What does it mean to have a reservation? More

not enough advisors, not enough shuttle drivers. waited 4 hours be fore shuttle took me home. was not told how to sign up for shuttle. hours be fore shuttle took me home. was not told how to sign up for shuttle. More

A good experience for us, including the followup on Monday. The expediency of the finance was great. We found everyone helpful and friendly. Overall a good experience. Monday. The expediency of the finance was great. We found everyone helpful and friendly. Overall a good experience. More

easy to communicate,easy to deal hassle free,nice place good service,friendly people,definitely will refer to others,keep up the good work stay safe good service,friendly people,definitely will refer to others,keep up the good work stay safe More

great service, on time, and professional. The service advisor was very helpful and courteous. car came back clean and sanitized. Will only use this dealer for service. advisor was very helpful and courteous. car came back clean and sanitized. Will only use this dealer for service. More

Salesperson was very brief in time spent and information given, also had a tendency to disappear frequently, leaving me waiting. given, also had a tendency to disappear frequently, leaving me waiting. More

Purchased a 2007 Honda accord and while the car was Purchased a 2007 Honda accord and while the car was clean inside and out I didn’t notice the headliner was drooping a couple of days after I picked u Purchased a 2007 Honda accord and while the car was clean inside and out I didn’t notice the headliner was drooping a couple of days after I picked up the car the liner had dropped even more the brakes were concerned I was assured they were OK but the car still vibrates upon pressing the brakes at every stop Contacted the salesman says the car was sold as is and said he would get back to me with a price to fix the headliner and I’m still waiting. Truly disappointed as I have not bought a car from a dealership in over 20 years and was skeptical but thought it would be best over a private party purchase giving that they do inspect their cars and it was an older car and for a high end dealership to sell this car at their dealership I thought it was a good idea, usually they send these cars to the auction for sale . More

Made an appointment for a pit stop, and it was quick, but the service adviser did not ask my name or give me his name. They left my keys in the car when they finished the service. How can you love the keys i the service adviser did not ask my name or give me his name. They left my keys in the car when they finished the service. How can you love the keys in the car at a service area? Someone else could have taken my car without me knowing and without warning that my car was ready. I noticed my car on the side of the drop-off to give the customer the vehicle back. More

Always good experience, service & reasonable price. Getting floor mats today. Getting floor mats today. More

I’ve been customer for 20 plus years. Never had bad experience. Prompt service and helpful shuttle when needed. Joe Schulte my advisor extremely thoughtful. His day off last visit he asked Tom to wo experience. Prompt service and helpful shuttle when needed. Joe Schulte my advisor extremely thoughtful. His day off last visit he asked Tom to work on my car. All this makes getting car service almost pleasant. More