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AutoNation Toyota Irvine

Irvine, CA

4.6
1,986 Reviews
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9101 Research Drive

Irvine, CA

92618

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Showing 1,986 reviews

September 11, 2021

Service adviser 9348 Donald Moreno recommended to replace FS06 Sway Bar Links in my 2015 Toyota Yaris and estimated the cost $917.58. Something is wrong with this estimate. I have bought these links for $37. More

by fel35
Price
Recommend Dealer
No
Employees Worked With
Donald Moreno
Sep 13, 2021 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. If you'd like, please contact our General Manager at (949) 287-8766. We'd appreciate the chance to make your experience a positive one.

September 11, 2021

The dealership is clean and social distancing is practiced. My service advisor was helpful and promised my car at the appointed time. The wait time was tolerable and the issues I expressed before More

by ellewoods
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Santos Mendez
Sep 13, 2021 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 10, 2021

I got a good deal on a 2021 Avalon XSE and a good trade in deal on my 2018 Avalon XLE Premium. It was worth the 60 mile drive. More

by CathieK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chet Spreen
Sep 10, 2021 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 10, 2021

All people at this dealer are so nice to the customer and thy do their job perfectly More

by ahmad _azam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All employees , Ephraim Barcelo, Peter Cheng, Javier Carvente, Karen Bambauer, Jeff Bishop, Ruben Basaldua, Jeffrey Cannone, Brian Bonyadi, Shawn Barnet, Raid Bataineh
Sep 13, 2021 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2021

Wait time was way too long. Routine maintenance on my new Camry and it took 3 1/2 hours. This use to be my go to place but that is too long. More

by Kitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald ?
Sep 13, 2021 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 09, 2021

Crazy dealership. Any dealership asking for markup for their vehicle are ripping people off, esp asking $6800 on top MSRP. AutoNation Toyota is a rip off!! More

by pc.836
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Sanchez
Sep 13, 2021 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

September 09, 2021

This dealership is always organized.With a good and This dealership is always organized. With a good and hardworking team . Good management is the most important reason of their success . Good manage More

by Amir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fankhauser
Sep 10, 2021 -

AutoNation Toyota Irvine responded

Hello Amir, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 09, 2021

Took Highlander in for fuel pump recall notice. Car was ready at the predicted time. They did checkup on other things as well Like tire pressures and wear. Gave my dirty car a wash. More

by mizusaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Sep 10, 2021 -

AutoNation Toyota Irvine responded

Hello Mizusaw, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 09, 2021

For some reason, there was an extremely long wait not only to check in but for the servicing and the checkout. Typically the time is about half of this. More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Sep 13, 2021 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2021

Worked with Ozzie Reyes sales, Naby SM, Loren in F&I, they were all extremely helpful especially during this pandemic and short on inventory nationwide. Thank you and wife love's the Highlander!! More

by davidrubio1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Reyes, Mike Naby, Loren Coleman
Sep 13, 2021 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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