AutoNation Toyota Irvine

If you're looking for fast easy car purchase this is the place to come. From upper management (Chet) to the both salesmen that helped me out (George Reyes and Mack) to the finance guy that helped us out the place to come. From upper management (Chet) to the both salesmen that helped me out (George Reyes and Mack) to the finance guy that helped us out they were all outstanding and I will be recommending them to all my family and friends if they're in need of a Toyota this is the place to come To begin with I was in the market for a brand new Highlander xse after reaching out to multiple dealerships thru true car a lot of them were playing games didn't want to give and otd wanted me to come in all those old dealership tricks. George Initially reached out to me they my inquiry and was very help and courteous answered all my questions and that's when his general manager Chet were all very straight forward and games. Gave me the best deal possible came in George had the car ready for me my wife test drove done in less than 1 hour . This is just my personal experience with them and have nothing but good things to say about them great staff auto nation you have earned yourself a customer for life More

AutoNation provided noticeable and improved auto service in customer service and in clear communication with Joe Schulte. Mr. Schulte also kindly listened to our past auto service experience. Thank you Mr. in customer service and in clear communication with Joe Schulte. Mr. Schulte also kindly listened to our past auto service experience. Thank you Mr. Schulte. You made the experience seamless and we appreciate you. More

I made an appointment but I still have to wait for 2 hours and 30 minutes. There is no point if making an appointment. Service consultant promised it will take 1 hour and 30 minutes, but it was not even hours and 30 minutes. There is no point if making an appointment. Service consultant promised it will take 1 hour and 30 minutes, but it was not even close. More

Richard Kim was a very helpful individual and I would say he is more than just an average salesman. He truly took care of me and made my experience a lot easier when looking for my dream truck. Thank you and he is more than just an average salesman. He truly took care of me and made my experience a lot easier when looking for my dream truck. Thank you and I recommend it here for anyone! More

I have to take my car back because the battery still has a problem they said that they changed it. Yesterday it said battery nit charging why would it say that if the battery was replaced? a problem they said that they changed it. Yesterday it said battery nit charging why would it say that if the battery was replaced? More

Very professional and communication excellent with hi-tech improvements. Plus they wash your car! I like how you pay directly the service advisor! hi-tech improvements. Plus they wash your car! I like how you pay directly the service advisor! More

The manager he’s very nice and very helpful to me i hope all the workers is the same like him. I can recommend toyota to my friends and family all the workers is the same like him. I can recommend toyota to my friends and family More

I made an appoint and went in to have my car serviced. I waited in my car for over 35 minutes before anyone spoke with me. I needed a simple oil change and also needed to have my brakes checked. I waited t waited in my car for over 35 minutes before anyone spoke with me. I needed a simple oil change and also needed to have my brakes checked. I waited till past 2 pm and my oil change was still not complete. I had to go to the manager and ask for my car back as I was fed up of waiting. Imagine sitting there from 10.30am to past 2 pm for an oil change!! After finally getting my car back I noticed that they hadn’t checked the brakes. Not a word of explanation leave alone an apology for the agonizing and inexcusably long wait. I paid almost $90 for the oil change. Atrociously expensive. They’ve jacked up their rates. This placed used to provide decent service in the past but not anymore. They didn’t seem to care. Never again. I’ll take my business elsewhere. More

Made appointment, waited over an hour to be checked in but good job with vehicle. but good job with vehicle. More

Great customer service, courteous staff. Excellent personal in the parts department. My orders was exactly like the sales person provided me. Multi point inspection performed from the Mecanic was ex personal in the parts department. My orders was exactly like the sales person provided me. Multi point inspection performed from the Mecanic was excellent. More